... levels of digital capability must not be slowed down or derailed by changes in executive leadership. Continuity of vision is the key to building on technology investments made by prior administrations."
Disruption to business processes inevitable
Government CIOs estimate that 44 percent of business processes ...
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... years, and is expected to reach 1.5 billion units in 2016. "This is no surprise; the smartphone market is maturing, and reaching global saturation with phones that are increasingly capable and remain good enough for longer," said Roberta Cozza, research director at Gartner.
In 2016, the Android market will ...
... become involved in, or even take over, the digital experience. Gartner predicts that by 2021, 20 percent of all activities an individual engages in will involve at least one of the top seven digital giants.
"Digital giants effectively become gatekeepers for any business that delivers digital content and ...
... more dependent on new devices that offer something different, as users are extending their purchasing cycles and need to be enticed to make a replacement.
"The Samsung S8 and S8 Plus have had a strong impact so far in 2017, with users undeterred by battery issues that affected the Note 7 at the end ...
... customer experience leaders and runners-up is widening, with those on top being disproportionately rewarded. Gartner, Inc. said organizations must ignore three myths in order to achieve a superior customer experience.
There are many factors that make customer experience leaders successful, and many ...
... business leaders are often confused about what artificial intelligence (AI) can do for their organizations and are challenged by several AI misconceptions. Gartner, Inc. said IT and business leaders developing AI projects must separate reality from myths to devise their future strategies.
“With AI technology ...
... according to Gartner.
“ANZ CIOs have the chance to step up to become more influential business leaders, but most are not seizing that opportunity to drive change,” Mr. Ferreira said. “Those thattake the lead with their business peers can drive innovative thinking in business models, consumer experience ...
... CEO needs to achieve, they can shift their agenda to support them.”
Mr. Steenstrup warned that deeper changes to business models, rules of competition, products and services are coming. “Organizations mustavoid falling into short term dependency on tactical digital results at the expense of longer-term ...
...
Top I&O Cost-Optimization Ideas Presented by Jonathan Forest, Senior Director Analyst, Gartner I&Oleaders are always looking for ways to operate more efficiently, and cost optimization is at the core of that. Jonathan Forest, Senior Director Analyst at Gartner, shared some areas across I&O to evaluate ...