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Premium Research Jan 2024
... I&O leaders’ interest in GenAI has increased due to potential benefits including improved MTTR, and streamlined operations through process augmentation and code generation, but also risks like data security and misinformation. This research covers three GenAI use cases to manage major incidents. More ...

Analyst(s):   Pankaj Prasad   |   Siddharth Shetty
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Premium Research Jan 2024
... Data management is costly and time-consuming. Data and analytics leaders seek to transform the data management practice, ease data access and reduce the technical skills barrier with GenAI. This research guides you through adoption, showing what to expect from vendors and how to identify risks. Overv ...

Analyst(s):   Ehtisham Zaidi   |   Melody Chien   |   Roxane Edjlali   |   Nina Showell   |   Mark Beyer
Premium Research Jun 2024
... Interest in Copilot for Microsoft 365 is driving organizations to revisit how they govern Microsoft 365. To mitigate risk and drive business value, application technical professionals need to evolve their support models by appointing a Microsoft 365 product owner and creating a product team. Overview ...

Analyst(s):   Max Goss   |   Taylor Satterfield
Research Jan 2024
... Access Research Already a Gartner client? Generative augments are purpose-built to improve knowledge worker productivity, address the cybersecurity skills shortage and mitigate risks from large language models. Security and risk management leaders improve their teams’ capabilities by adopting generati ...

Analyst(s):   Nader Henein   |   Kevin Schmidt   |   Anthony Carpino   |   William Dupre
Research Oct 2024
... Access Research Already a Gartner client? Costs associated with GenAI services can rapidly escalate due to extreme vendor dependencies, poor internal expertise and ad hoc sourcing decisions. IT sourcing, procurement and vendor management leaders can use this research to understand best practices to op ...

Analyst(s):   Jaideep Thyagarajan   |   Sundar Viswanathan
Premium Research Oct 2024
... LCAP providers cannot build costly GenAI capabilities into their platform without increasing sales. To gain a competitive edge and drive growth, product managers should prioritize understanding customer needs and target GenAI use cases and capabilities that have proven to provide value. Overview Analy ...

Analyst(s):   Kelli Smith
Premium Research Apr 2024
... Tech CEOs are confronted with the evermore difficult challenge of adopting the right GenAI tools as their availability expands at a rapid pace. Gartner has identified three adoption profiles for tech CEOs to follow to effectively integrate GenAI for maximum impact on business operations. Overview Anal ...

Analyst(s):   Vuk Janosevic
Premium Research Apr 2024
... Although consumers are aware of GenAI and its rapidly multiplying and mainstream use cases, they have yet to fully embrace the technology. Financial services CMOs can use this research to understand current attitudes and identify strategies for increasing consumers’ openness to GenAI. Data Snapshot Da ...

Analyst(s):   Ross Cosner
Premium Research Sep 2024
... Chief supply chain officers sometimes struggle to prioritize digital investments. But knowing how other organizations prioritize investments can help strategic planning. Use this data-rich research to understand how those needs might be different across role, industry, company size and country. Data ...

Analyst(s):   Michael Dominy
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