... Insights Already a Gartner client? Customers are turning to independent generative AI tools, like answer engines, to inform their purchase decisions. CMOs must evolve digital strategies to ensure their brand gets in front of AI-enabled customers and rectify the negative commercial impacts of customer overreliance ...
Analyst(s): Janine Kanters | Martin DeWitt
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... AI-native software engineering requires significant shifts in team structures, roles and skill sets. This playbook equips software engineering leaders with actionable guidance to build high-performing AI-native software engineering teams and position their organization for success in the AI era. Gartner ...
... software engineering leaders need more AI engineering capabilities. But without clearly defining AI engineering competencies, they risk mishiring and further widening skill gaps. This note provides advice on how to source internal and external candidates for AI engineering. Insights at a Glance Issue ...
... response quality and relevance. It allows infrastructure flexibility and cost-effectiveness through cloud-neutral or on-premises deployments for sovereign AI. Gartner Insights Abstract ...
... Banking and investing CMOs face a gap between AI deployment and measurable ROI. Use this research to benchmark your AI maturity, navigate necessary team skill shifts, and align your marketing AI use cases with the distinct needs of B2C and B2B buyers. Insights at a Glance Issue Impact More Detail Gartner ...
... Publicly listed companies’ AI workforce strategies face investor scrutiny. Markets reward AI infrastructure pivots but penalize layoffs seen as cost-cutting during financial distress. CIOs and boards must articulate AI plans, emphasizing infrastructure and avoiding an efficiency narrative to protect ...
... Sciences Organizations reveals a clear disconnect between AI ambitions and maturity across data readiness, governance, and talent. CIOs and AI leaders can use this research to benchmark against peers and prioritize investments to operationalize AI at enterprise scale. Insights at a Glance Issue Impact ...
... Builders No-code agent builders are putting the power of AI agents in everyone’s hands. The pressure to scale AI agents is changing the “who” and “how” of building them No-code agent builders (NCABs) are empowering business teams to create and deploy AI agents without deep technical skills. As enterprises ...
... Access Insights Already a Gartner client? Evolving from isolated AI use cases to an AI-driven strategy transforms customer service, driving scale, consistency, and ongoing value. This roadmap guides leaders in unlocking the full potential of AI-driven operations across the enterprise. Overview Strategic Planning ...
Analyst(s): Francesco Vicchi | John Quaglietta | Daniel O'Sullivan