... In light of recent advancements in AI, we expand on our COVID-era sourcing automation research, looking at how sourcing and procurement automation is advancing. We then look specifically at how contract life cycle management automation can be leveraged to further member journeys of transformation. Gartner ...
Analyst(s): Research Board Research Team
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... Access Research Already a Gartner client? Communications service providers focus on AI-first strategies for agility, cost and CX outcomes, driving growth of related services. Classic AI and generative AI services spending in the communications industry will grow at 18.2% CAGR to create $42 billion annual ...
... Agentic AI presents the ability to create automated solutions using LLMs to drive execution of tasks and processes. Software architects must learn an emerging set of patterns for AI agent architecture, design and operations to enable the delivery and ensure robustness of these new capabilities. Overview ...
... Access Research Already a Gartner client? Just stopping by? Since generative AI has the potential to revolutionize network operations, organizations must manage the expectations while also investing in the technology. I&O leaders can use this research to uncover the value that GenAI can bring to network ...
... triage are labor-intensive and increase mean time metrics. This analysis will help I&O technical professionals understand the requirements for using AI to categorize and prioritize ITSM tickets to accelerate their triage process. Overview Analysis Recommendations Conclusion Gartner Recommended Reading ...
... The increased proliferation of generative AI use cases makes it difficult for organizations to know where to start. IT leaders can customize the attached template to run a workshop with different business units and find the best use-case ideas. Analysis Contributors Gartner Recommended Reading Evolving ...
... Access Research Already a Gartner client? The AI-augmented software-testing market continues to evolve rapidly, fueled by innovations in AI — particularly generative AI. Software engineering leaders must act quickly to take advantage of increasing tool capabilities in software-testing, while also mitigating ...
Analyst(s): Deacon D.K Wan | Joachim Herschmann | Thomas Murphy | Frank O'Connor | Jim Scheibmeir
... IT spend on AI-based projects is diverting spend from non-AI-enabled technologies. To succeed in an AI-centric world, API management product managers need to reimagine their products while stressing their capabilities in AI use cases and adding AI-based features to improve product value. Overview Strategic ...