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Research May 2024
... Access Research Already a Gartner client? AI is being infused into corporate PCs in both the operating system and the hardware, leading to the AI PC. End-user services leaders must account for how the AI PC will change how PCs are configured, managed and used by employees. Overview Strategic Planning ...

Analyst(s):   Tom Cipolla   |   Stephen Kleynhans   |   Autumn Stanish
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Premium Research Oct 2024
... Most organizations are unable to leverage the power of generative AI because they lack the required skills. AI and D&A leaders should build generative AI training programs that are directly linked to delivering value, are contextualized by role, and are appropriately scaled to overall investment. Overview ...

Analyst(s):   Tong Zhang   |   Mike Fang   |   Ben Yan
Research Dec 2024
... Access Research Already a Gartner client? As AI permeates routine finance operations, progressive CFOs look for strategic opportunities that AI offers. The forward-looking predictions covered in this document present four areas where the next generation of AI capabilities introduce compelling and differentiating ...

Analyst(s):   Alex Levine   |   Francois Christophe   |   Marco Steecker   |   Mike Lashinsky   |   Matthew Mowrey   |   Amanda Joseph-Little   |   Vaughan Archer   |   Valeria Di Maso   |   Ash Mehta   |   Mark D. McDonald
Premium Research Jun 2024
... The AI services market is poised for growth in 2024 driven by strong end-user interest in GenAI. Product leaders should overcome AI adoption challenges by offering a broad range of data services, such as data preparation and data consulting to lead clients and their AI projects to success. Strategic ...

Analyst(s):   Aakanksha Bansal   |   Annette Zimmermann   |   Nick Ingelbrecht   |   Vibha Chitkara   |   Akhil Singh
Research Dec 2024
... As organizations adopt generative AI, cloud AI adoption and spending will surge. This shift to move more workloads to the cloud for its scalability and flexibility will be driven by the need to handle the computational demands of large language models and other AI systems. Overview Introduction Market ...

Analyst(s):   Anupama .   |   Rene Buest
Research Jan 2024
... integration of new NPUs in PCs and updated NPUs in smartphones will enable more efficient AI and GenAI model inferencing. In 2025, an estimated 43% of PCs and 59% of premium smartphones sold will be able to run on-device AI/GenAI models and applications. Overview Strategic Planning Assumption Forecast Data ...

Analyst(s):   Ranjit Atwal
Premium Research Jan 2025
... AI agents can assist humans with better commerce experiences by increasing conversions and order value. Digital commerce leaders can use this research to learn how to pilot AI agents for customer and employee use cases that have high impact on revenue, customer satisfaction and productivity. Overview ...

Analyst(s):   Sandy Shen
Research May 2024
... invest in AI-powered software, especially where offerings include new features enhanced by GenAI. This research discusses the opportunities and challenges in selling AI-driven software to the SMB market. Overview Introduction Market Trend Gartner Recommended Reading Note 1: Definition of AI-Powered Software ...

Analyst(s):   Mikako Kitagawa
Premium Research Jul 2024
... D&A and AI services are converging as established vendors and new entrants compete in a rapidly growing market. For tech services leaders, differentiation and opportunities extend beyond technical capabilities as enterprises are forced to reassess their data environments and readiness to adapt. Overview ...

Analyst(s):   Ben Fieselmann   |   Christopher Marshall   |   Chrissy Healey
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