... Access Research Already a Gartner client? AI is poised to shape the next frontier of DevOps. Software engineering leaders driving platform engineering initiatives should augment DevOps with predictive and generative AI to improve developer experience, enhance software delivery workflows and optimize ...
Analyst(s): Cameron Haight | Bill Blosen | Manjunath Bhat
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... Gartner client? The potential value of vendor AI solutions is compelling, but most organizations lack a framework to evaluate them effectively. Executive leaders can use these key financial and operational questions to assess the risks and opportunities of vendor AI solutions for their organization. Overview ...
... As a member of the C-suite, the CHRO is part of the enterprise race to deliver AI outcomes safely and at scale. Use this article to understand your role and how to set the right pace for your AI race by focusing on desired business, behavioral and workforce readiness outcomes. Gartner Recommended Reading ...
... Access Research Already a Gartner client? Tech marketers who aggressively shift to AI to support demand generation will outperform their peers in an uncertain market. While demand generation leaders who embrace AI will drive competitive advantage, they will also simultaneously disrupt themselves out ...
Analyst(s): Suzanne White | Amy Jenkins | Isoke Mitchell | Alan Antin | David Yockelson | Christy Ferguson
... service and support leaders are eager to use AI chatbots to improve customer experience. This note describes how leaders can best mitigate critical financial, reputational and customer experience risks and capitalize on the opportunities that a conversational AI chatbot interface affords. Overview Introduction ...
... Access Research Already a Gartner client? Generative AI workflow orchestration is an emerging concept that leverages advanced AI techniques to automate and optimize complex workflows. Product leaders must immediately capitalize on the new business opportunities created by these innovators to create new ...
Analyst(s): Vibha Chitkara | Danielle Casey | Eric Goodness | George Brocklehurst | Anushree Verma | Ethan Cai | Ray Valdes
... Service providers with generative AI (GenAI) offerings are critical in helping enterprises deploy GenAI to maximize its value to the business. IT leaders can use this tool to identify vendors with GenAI implementation and development, knowledge engineering, conversational AI and related services. Gartner ...
Analyst(s): Radu Miclaus | Ben Fieselmann | Christopher Marshall
... Unless CFOs have a solid understanding of their options for acquiring AI capability, efforts to adopt AI can quickly veer off track. CFOs can use this research to clarify the four main AI acquisition methods for their organization and how to ensure their success. More Detail Gartner Recommended Reading ...
... Synthetic data, personalization, conversational AI, and AI agents are key generative AI capabilities that technology service providers should exploit in new products and services. Product managers should focus on simulating digital moments to help customers realize business value more quickly. Overview ...