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Research May 2026
... Access Insights Already a Gartner client? AI-powered platforms outpaced the market through life cycle consolidation and automated coding. Leaders with integrated suites expanded share. AI-native platforms offering autonomous testing and self-healing emerged as a key opportunity in 2025. Overview Methodologies ...

Analyst(s):   Nimit Bali   |   Colin Fletcher
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Research Mar 2026
... shook up the RSA conference, interrupting a week otherwise marked by progress in identity protection for agents, the emergence of AI security platforms, and the evolution of AI security operations center capabilities. Analysis Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Frank Marsala
Research Apr 2026
... Access Insights Already a Gartner client? AI innovation continued to transform the software market in 2025, fueling rapid growth and fierce competition. Growth was driven by AI operationalization, platform modernization, and demand for resilient data-centric security and cloud-native solutions. Overview ...

Analyst(s):   Nicholas Carter   |   Shailendra Upadhyay   |   Charanpal Bhogal   |   Robin Schumacher   |   Brandon Medford   |   Omar Ansari   |   Namrata Banerjee   |   Amit Goyal   |   Tarun Rohilla   |   Arunasree Cheparthi   |   Nimit Bali   |   Esha Bhatia   |   Ted Ernst   |   Lisa Unden-Farboud   |   Divyanshu Singh   |   Rahul Yadav   |   Chris Pang   |   Amarendra .   |   Ruggero Contu   |   Sharat Menon   |   Julian Poulter   |   Harshita Chibber   |   Gurjyot Uppal   |   Kanchi Bindal   |   Radu Miclaus   |   Kevin Quinn   |   Anand Chouksey   |   Roland Johnson   |   Christian Canales   |   Marissa Schmidt   |   Varsha Mehta   |   Kelli Smith   |   Colin Fletcher   |   Akshita Joshi   |   Deepali .   |   Zane West   |   Mudit Sharma   |   Rounak Bhattacharyya
Research Jul 2026
... Gartner client? Knowledge management systems vendors are building AI into their products to reduce the effort needed to capture, create and maintain knowledge, and to help content creators ensure that knowledge is ready for consumption by other AI systems. Use this research to evaluate vendor capabilities. ...

Analyst(s):   Patrick Quinlan   |   Jennifer MacIntosh   |   Pri Rathnayake   |   Drew Kraus
Research Aug 2026
... Already a Gartner client? CRM sales platforms orchestrate selling in leads, accounts, opportunities and forecasts for sellers and managers. Embedded AI automates capture, prioritization and next steps in workflow. Sales operations leaders should evaluate 13 vendors against eight critical capabilities ...

Analyst(s):   Guy Wood   |   Adnan Zijadic   |   Wendy Butler-Mafuz
... Argentina. Strategic Workforce Plannning Flexible and Remote Work New Employment Models Future of Work Trend Analysis and Strategy AI and it's Impact on Skills and Roles AI's Impact on the Future of Work| HR Strategy and Management Bachelor's in Foreign Affairs; Masters in Business Administration (MBA), ...
Premium Research Mar 2026
... with vendor revenue expectations of around 13%. Identity is the primary attack surface and is in focus at this time. Demand for AI security platforms is growing; interest in AI SOC and data security is emerging. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Frank Marsala
Premium Research Apr 2026
... application or suite can fully manage enterprise knowledge. Application leaders wanting to manage the information underpinning enterprise AI assistants for employees and AI agents for automation must focus on assembling the right portfolio of applications. Insights at a Glance Issue Context Impact Brief ...

Analyst(s):   Stephen Emmott   |   Jed Cawthorne
Research Mar 2026
... client? The server market is undergoing significant change as memory prices and AI server demand reshape spending patterns and technology adoption. Enterprise buyers are deferring purchases, and hyperscalers are prioritizing AI solutions amid evolving market dynamics. Opportunity Overview Notable Changes ...

Analyst(s):   Adrian O'Connell   |   Andrew H Kim
Research Apr 2026
... direction of security — global attack surface grid, digital trust and authenticity platforms, preemptive exposure management, AI security and securing the industrialization of AI. Analysis Research Highlights Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Apeksha Kaushik   |   Mark Wah   |   Elizabeth Kim   |   Luis Castillo   |   Alfredo Ramirez IV   |   Jorge Lopez
... for smart cities and digital industry transformation. In the field of AI, Bettina provides strategic guidance to organizations and governments, enabling them to evolve their data management and data sharing practices while achieving AI sovereignty, sustainable productivity, and energy resilience. She is ...
Research Jul 2019
... Integrated IaaS and PaaS iPaaS Platform as a Service (PaaS) Private PaaS Entering the Plateau bpmPaaS Appendixes Hype Cycle Phases, Benefit Ratings and Maturity Levels Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Paul Vincent   |   Yefim Natis   |   Fabrizio Biscotti
Research Jul 2019
... Customer Analytics BPO Work at Home/Gig Agent — CM BPO Marketing and Customer Management Consulting Appendixes Hype Cycle Phases, Benefit Ratings and Maturity Levels Gartner Recommended Reading Gartner Hype Cycle Abstract ...

Analyst(s):   Katie Gove
Announcement March 17 2025
... Leverage GenAI STAMFORD, Conn., March 17, 2025 Generative AI Tools Can Enhance the Efficiency and Insight of ERM Teams Enterprise risk management (ERM) teams can increase their efficiency and drive better risk insight and mitigation by using generative AI (GenAI) tools in five ways, according to Gartner, Inc ...
Research Feb 2024
... risk management leaders must protect their organizations by taking four steps that cover the connections between technology, people and cybersecurity maturity level. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Carlos De Sola Caraballo
Research Jul 2024
... Software engineering leaders can use this research to build continuous security practices in outsourced software engineering to evaluate security maturity and measure risks. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Aaron Lord   |   Gunjan Gupta
Premium Research Mar 2024
... Gartner Hype Cycles provide insight into the maturity, adoption and business impact of innovations. Tech CEOs should leverage this high-impact resource to improve the timing and success of innovation initiatives, product strategy and launch. Overview Introduction Analysis Gartner Recommended Reading ...

Analyst(s):   Jim Hare   |   Ron Burns
Premium Research Feb 2024
... roles to scale. This infographic illustrates the evolution of a tech CEO’s organization and details what a sales team looks like at each state of maturity. Overview Gartner Recommended Reading Gartner Research ...

Analyst(s):   Rithvik Kumar   |   Warren Johnstone   |   Patrick Stakenas
Premium Research Aug 2024
... Assessing cybersecurity program maturity is vital for strategic planning, executive communication and board reporting. Gartner supports CISOs with two tools: the Cybersecurity Controls Assessment and IT Score for Security and Risk Management. This research summarizes each tool’s strengths and use cases ...

Analyst(s):   Mia Yu   |   Tisha Bhambry
Premium Research Jan 2025
... forecasts with financial plans remains challenging. FP&A leaders can join this webinar to learn how to position finance as a key player in advancing the maturity of IBP. Session Description Learning Objectives Intended Audience Gartner Research ...

Analyst(s):   Regina Crowder
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