... Access Research Already a Gartner client? Enterprises must plan for AI’s pervasiveness, spurred by innovations ingenerative AI. This initiative explores how AI techniques, tools and practices scale to enable AI-ready, adaptive, production-grade applications within the fabric of IT departments, governments ...
Analyst(s): Anthony Mullen
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... future efficiency gains from deploying artificial intelligence (AI) or GenAI technologies. It outlines members’ position on hiring for technical and business roles to support the efficient use of GenAI technologies and assessing the efficiency gains expected in different roles and functions. Overview ...
... Board survey summary features perspectives from 11 Information Risk Management Research Board members regarding their approaches to implementing GenAI in their organizations. The summary describes various aspects of members’ GenAI implementation, such as maturity, challenges, and the measures to secure ...
... Generative AI is evolving spreadsheets into finance’s experimentation layer to answer business questions existing systems can’t. As technical expertise becomes less critical, CFOs must prioritize business-context expertise while keeping assumptions, business rules and decision rights under human oversight ...
... Insights Already a Gartner client? By 2027, the market for artificial intelligence services will reach $443 billion. AI services will be the dominant growth driver in the IT services market, at 16.9% five-year-CAGR. Both classic and generative AI demonstrate opportunities to create new sources of client ...
Analyst(s): Chrissy Healey | Srujan Akurathi | Hardeep Singh | Anna Griffen | David Ackerman | Scott Frederick | Tom Coshow | Jonathon Hardcastle | Neha Sethi | Alys Woodward | Brendan Williams | Robert Brown | Colleen Graham | Whit Andrews
... for Artificial Intelligence. Formalize the AI strategy What steps should I take to initiate the AI strategy? Align and realign AI strategy with business strategy — and vice versa — while integrating both your AI portfolio and AI operating model. Follow this guidance. How do I communicate our AI strategy ...
... capture its full value. In this session, Gartner will explore how AI is reshaping communications workflows and why scaling AI tools alone is not enough to deliver lasting impact. Learn how to proactively evaluate and redesign communications jobs, determine where human expertise and AI create the most value ...
... •What the future of data and analytics looks like in 2030 — and how data becomes a new currency of value •How D&A leaders must build and scale architectures to support AI‑native decision making •How to design an operating model that keeps pace with accelerating change •How to translate vision into practical ...
... Assess the current state of agentic AIin customer service and support, including adoption trends, use cases and business value •Evaluate organizational readiness for agentic AI across data quality, workflow design, integration and governance •Understand why many agentic AI initiatives stall before reaching ...
Analyst(s): Daniel O'Sullivan | Kim Hedlin | Ian Elliot