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Premium Research Jan 2025
... Generative AI will transform human-machine interactions, making current HMI-related hardware obsolete. Product leaders should view such hardware as transitory and direct their investments to AI, general-purpose voice and camera hardware while considering user acceptance, ethics and cultural issues. ...

Analyst(s):   Rajeev Rajput
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Premium Research Apr 2024
... Executive leaders are regularly asked to brief their nonexecutive directors on generative AI and its potential to impact enterprise performance and business models. This resource deck includes slides for NEDs as well as key messages and cues to help executive leaders present relevant information. How ...

Analyst(s):   Aviral Vyas   |   Nick Simpson   |   Marc Kelly   |   Bern Elliot   |   Tina Nunno
Research January 22 2026
... Redefine Communications Value in a GenAI World Insights on how generative AI is shifting the role and value of communications teams. With GenAI tools fueling the democratization of communications, the function is facing a potential identity crisis coupled with the fear of becoming obsolete (FOBO). Chief ...
Research August 11 2023
... How Generative AI Technology Impacts Offering Strategies for Tech CEOs Develop a compelling offering strategy beyond generative AI and get ready for a significant pivot in your business. Experts: Arup Roy, Rajesh Kandaswamy, Eric Goodness Despite the widespread interest in generative AI technology among ...
Premium Research May 2024
... Experimentation and PoCs with generative AI indicate potential benefits beyond productivity and efficiency. CSP CIOs must carefully identify and prioritize specific use cases across commercial, service and network operations, for adequate impact to realize their strategic objectives. About the Speaker ...

Analyst(s):   Ajit Patankar   |   Pulkit Pandey
Research Jan 2025
... Access Research Already a Gartner client? The impact of generative AI on both functionality and user experience is profound. Software engineering leaders must steer their teams to acquire new skills in prompt engineering, conversational interfaces and proactive application behavior. Overview Strategic ...

Analyst(s):   Van Baker
Premium Research Aug 2025
... Platform engineering is evolving in its use of generative AI, internal developer portals, paved roads and shared services. Software engineering leaders must embrace these trends to improve developer experience, delivery speed and accelerate the delivery of business value. Strategic Planning Assumptions ...

Analyst(s):   Bill Blosen   |   Cary Pillers   |   Paul Delory
Research Feb 2024
... Access Research Already a Gartner client? Just stopping by? Generative AI and autonomous business may significantly affect IT service delivery and sourcing by increasing efficiencies, enhancing risk management and improving compliance processes. Sourcing, procurement and vendor management leaders should ...

Analyst(s):   Ishan Anand   |   Biswajit Maity   |   DD Mishra   |   Delphine Pouget
Article October 05 2026
... Scaling AI Means Closing the Risk Gap You can’t scale AI value until you close the risks that undermine it. October 5, 2026 Successful AI pilots can create false confidence Organizations continue to experiment with generative AI and agentic AI in pursuit of productivity, efficiency and growth. But the ...
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