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Premium Research Sep 2023
... First Takes Fresh insights on emerging trends Generative AI has disrupted the conversational AI space. Due to the dynamically evolving nature of this space, applications and software engineering leaders should revisit or reevaluate their conversational AI initiatives to discern the best approach to adoption ...

Analyst(s):   Bern Elliot   |   Arup Roy   |   Stephen Emmott   |   Adrian Lee   |   Gabriele Rigon   |   Justin Tung
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Research Jun 2024
... Access Research Already a Gartner client? Generative AI costs can rapidly escalate due to poor architectural decisions, lack of operational know-how and inadequate governance. IT leaders can adopt these 10 best practices for optimizing costs, enabling them to achieve quicker business value and operational ...

Analyst(s):   Alberto Pietrobon   |   Arun Chandrasekaran   |   Justin Tung   |   Leinar Ramos
Premium Research Jul 2024
... Traditional data science approaches and skills are inadequate for piloting or putting into production most generative AI solutions. Data and analytics leaders must establish new skills capable of harnessing the power of GenAI. Overview Introduction Analysis Contributors Gartner Recommended Reading Note ...

Analyst(s):   Tong Zhang   |   Ben Yan   |   Mike Fang
Research Nov 2025
... Access Research Already a Gartner client? Gartner’s 17th annual Healthcare Supply Chain Top 25 ranks leading U.S.-based health system supply chains. CSCOs and supply chain leaders can use this research to learn about resurgence of cost management strategies, accelerating digital initiatives and expanding ...

Analyst(s):   Salil Joshi
Webinar On-Demand
... with generative AI, they often neglect its transformative potential and the operationalization challenges that come with it, resulting in only incremental improvements. Due to the broad and emerging nature of the technology, IT leaders struggle to identify and prioritize impactful generative AI use cases ...

Analyst(s):   Avivah Litan   |   Leinar Ramos   |   Haritha Khandabattu   |   Radu Miclaus
Article October 07 2026
... operate in increasingly unstructured environments without specialized infrastructure. This growing ecosystem of physical agents is capable of perceiving, reasoning and acting in the real world. Major market accelerators fueling the progress of PAI include: Support for dynamic environments. Healthcare organizations ...
Premium Research May 2025
... AI initiatives are proliferating across organizations, resulting in increased risk and costs. IT sourcing, procurement and vendor management leaders should use this tool when negotiating software and SaaS contracts that include large language models and generative AI. When to Use Directions for Use ...

Analyst(s):   Melanie Alexander   |   Jo Liversidge
Premium Research Sep 2026
... AI agents promise an autonomous, future-ready HR function, but confusion around true capabilities and impacts increases pilot failure risk. This quarterly updated presentation is designed to equip CHROs and their teams to demystify AI agents in HR and increase deployment success. Overview Gartner Recommended ...

Analyst(s):   Stephanie Clement   |   Eser Rizaoglu
Webinar On-Demand
... Tech marketers embraced generative AI (GenAI) when it first emerged in 2023, using it to improve the effectiveness of various use cases, including market intelligence, sales prospecting, content creation, and messaging. In 2024 and beyond, Gartner expects GenAI to continue to drive greater efficiency ...

Analyst(s):   Todd Berkowitz   |   Rahim Kaba   |   Alan Antin   |   Liz Pellegrini   |   Amy Jenkins
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