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Premium Research Aug 2024
... Generative AI creates new opportunities in the cloud market for providers that understand how to use it. With this report, offering managers at cloud IT services providers can learn how GenAI can be used to improve customer experience and engagement and generate cloud deliverables. Overview Strategic ...

Analyst(s):   Fernando Pereiro
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... Strategic AI Initiatives Papyrus Software, integrated AI into their innovative software solutions for corporate customers in 2008. With a new global partnership, Annemarie Pucher, CEO was looking to integrate Papyrus’s framework to move forward with another AI-driven platform, and integrate Agentic AI into ...
Premium Research Apr 2025
... Generative AI is projected to reach $126 billion by 2029, paving the way for it to outpace classic AI investments in ERP by 2032. Product leaders can accelerate customer adoption and monetization by prioritizing use cases that deliver tangible customer outcomes and provide a desired ROI. Overview Strategic ...

Analyst(s):   Chris Pang   |   Deborah Neitz Daily
Premium Research Aug 2025
... Healthcare providers have focused on governance, technical feasibility, cost and ROI in their early GenAI efforts. However, CIOs must include human factors like employee sentiments, AI literacy and adaptation to complex healthcare workflows in their GenAI strategy. Analysis Next Steps Gartner Recommended ...

Analyst(s):   Amanda Dall'Occhio
Premium Research Mar 2026
... Generative AI has supercharged scammers’ ability to target banking customers. CIOs need to empower themselves and their stakeholders with ways they can use their existing capabilities, infrastructure and technologies to protect customers from industrialized scams, and create new value for the bank. ...

Analyst(s):   Jonathan Jackson   |   Uri Lerner   |   Vatsal Sharma
Premium Research May 2024
... In a Q&A with Toshiba America General Counsel Tim Fraser, legal leaders can learn why he thinks generative AI can help teams cut costs and free up time to do more strategic work. Plus, hear how his team is using the technology — and why he believes companies can’t afford to wait to deploy it. About Toshiba ...

Analyst(s):   Laura Cohn
Insight Report April 20 2026
... shifts Sustain commitment to DEI Respond to the opportunities and threats of generative AI in the workplace About Benchmark with Gartner Benchmark with Gartner is a monthly live polling event focused on the latest breaking insights in the labor market today. Dion Love, Gartner Vice President of Business and ...
Premium Research Jul 2025
... uncertainty, but smaller software providers are more agile. The tech CEOs that win against larger competitors in the $552-billion generative AI solutions market will be those that invest in AI software customization services. Overview Strategic Planning Assumption Analysis Background and Context Gartner ...

Analyst(s):   Ron Burns   |   Patrick Stakenas
Premium Research Sep 2024
... Gartner’s 2024 generative AI use case comparisons evaluate use cases across 14 industries, assessing value and feasibility. CIOs can use this collection to refine strategic planning, benchmark opportunities within and across industries, and identify critical considerations for investment in GenAI. Analysis ...

Analyst(s):   Jeff Cribbs
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