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Premium Research Sep 2026
... AI will play an increasing role in hospital and healthcare facility planning, design, and construction — not just in optimizing operations or clinical workflows. As AI advances, it will help create healthcare venues that are smarter, safer, and better suited to the needs of patients and providers. Insights ...

Analyst(s):   Barry Runyon   |   Theresa Beebe
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Premium Research May 2024
... Technology providers offering GenAI-enabled products face unknown costs, consumption patterns and customer value. Product managers can use “AI units” to manage these unknowns while supporting GenAI value, but they will need to adjust entitlements as customer expectations and technologies evolve. Overview ...

Analyst(s):   John Santoro   |   Jo Liversidge   |   Hannah Decker
Premium Research Mar 2024
... Enterprises continue to experiment with generative AI. But as they shift toward solution design, IT leaders will need to consider consulting and new GenAI services to support the end-to-end systems and evolution to border AI engineering. GenAI’s impact on the services market will be substantial. Overview ...

Analyst(s):   Ben Fieselmann   |   Radu Miclaus   |   Christopher Marshall   |   Anthony Mullen
Premium Research Oct 2026
... Personal care consumers are increasingly discovering products through AI tools, creators and commerce-enabled media. To make product discovery and purchase more efficient, CMOs should strengthen website-based product discovery, integrate influencers across media and expand shoppable advertising capabilities ...

Analyst(s):   Greg Carlucci   |   Jessica Dervyn
Premium Research May 2024
... Salesforce Service Cloud. Overview Problem Statement The Gartner Approach The Guidance Framework Gartner Recommended Reading Note on Generative Artificial Intelligence and Salesforce Service Cloud Gartner Research ...

Analyst(s):   Simon Whight
Premium Research Mar 2025
... This Consult the Board survey summary features inputs from eight Data and Analytics Research Board members regarding their use of generative artificial intelligence (GenAI) tools. It explores members’ status of deploying internally developed GenAI tools, their use cases, challenges, and operational impacts ...

Analyst(s):   Consult the Board Research Team
Research Jan 2025
... Access Research Already a Gartner client? Generative AI will reshape the future of mobile app development by automating coding, speeding up prototyping and enabling new on-device capabilities. Software engineering leaders who become early adopters of new capabilities can drive innovation and maintain ...

Analyst(s):   Manjunath Bhat   |   Tigran Egiazarov   |   Adrian Leow
Webinar On-Demand
... experts will examine key market dynamics, share best practices for building effective cloud AI partnerships and provide practical guidance for evaluating providers and positioning your organization for success in AI-driven markets. Return to this web page to watch the webinar. Contact us at gartnerwebinars ...

Analyst(s):   Ed Anderson
Research Oct 2026
... Meister monday.com Quickbase Smartsheet Superhuman Teamwork.com Wrike Work Planning In-Context Collaboration Workflow and Automation Predictive Analytics/Visualization Content Collaboration Generative and Agentic AI Governance and Security Accelerator: Service Management Accelerator: Marketing Operations ...

Analyst(s):   Lacy Lei   |   Joe Mariano   |   Hironori Hayashi   |   Nikos Drakos
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