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Premium Research Jan 2024
... Radical innovation is driving the analytics and AI function to explore new data, deploy new capabilities and create adaptive solutions. Data and analytics technical professionals should take this opportunity to strengthen program foundations, prepare for scale, and ensure trust and transparency. Scope ...

Analyst(s):   Sumit Agarwal
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Research Sep 2024
... Gartner client? The AI toolbox is wide and diverse, and the associated AI market universe is constantly expanding. AI leaders need to coordinate the various elements of the AI stack made of embedded techniques, development platforms and hybrid AI models while maintaining robust AI governance. Scope Analysis ...

Analyst(s):   Erick Brethenoux   |   Haritha Khandabattu
Research Jan 2025
... Already a Gartner client? The AI toolbox is wide and diverse, and the associated AI market is constantly expanding. AI leaders need to coordinate the various elements of the AI stack — embedded techniques, development platforms and hybrid AI models — while maintaining robust AI governance. Scope Analysis ...

Analyst(s):   Erick Brethenoux   |   Haritha Khandabattu
Webinar On-Demand
... Data management leaders face numerous challenges, including increased demand for new data assets, governance challenges brought on by GenAI, improving operating models, and modernizing architecture and infrastructures. Join this complimentary Gartner data management webinar as a Gartner expert provi ...

Analyst(s):   Thomas Oestreich
Article May 06 2026
... bottlenecks. Create an “AI acceleration map,” highlighting tasks most suitable for automation or augmentation. 4. Collection efficiency index Why it matters: This revenue-focused metric directly impacts cash flow, one of the most critical indicators of organizational health. Frequent delays in cash collection ...
Research Jul 2026
... geopolitical uncertainty, market volatility and capital constraints. Choosing the right AI capabilities will be essential to maintaining competitiveness. This Hype Cycle helps supply chain strategy leaders prioritize AI innovations amid evolving business objectives and tighter investment conditions. Analysis ...

Analyst(s):   Steve Daugherty   |   Balaji Abbabatulla   |   Christian Titze
Premium Research Sep 2025
... Artificial intelligence is foundational to digital transformation in the retail industry. This research evaluates 20 nongenerative AI use cases based on feasibility and business value to help CIOs of short-life-cycle retailers prioritize the most beneficial use cases for their organizations. Overview ...

Analyst(s):   Hanna Karki   |   Robert Hetu
eBook July 17 2026
... Maximize AI ROI in Customer Service Discover how customer service and support leaders can use Gartner insights to prioritize high-yield use cases, reinvent workflows and convert AI expectations into measurable impact. Maximizing AI ROI is a critical mandate for every service and support leader The hype ...
... Client Story Execute Your Supply Chain Transformation with Benchmarking Tools Hear supply chain leaders from Tapestry, Dufry Group, and TAMER Group discuss the key benefits and use cases of Gartner's portfolio of supply chain benchmarks and diagnostics, highlighting how these tools drive strategic tra ...
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