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Podcast September 17 2026
... why Gartner is the world authority on AI Gartner ThinkCast Hosted by: Karen Lockhart Gartner ThinkCast puts you at the intersection of business and technology with insights from the top analysts on how to build a more successful organization, team and career in the digital era. Join us to get your competitive ...
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Article January 17 2025
... For AI Value, Focus on Your Use Cases “AI value” depends on what you’re trying to achieve — and don’t overlook the value you’re already capturing from the technology. By Chris Howard Where is the value in AI? Gartner research shows CIOs want to use artificial intelligence (AI) to improve employee productivity ...
Webinar February 10 2026
Watch this complimentary Gartner research and development webinar to gain insights and guidance on successfully adopting AI in R&D.
Webinar On-Demand
... resources. Agentic AI offers a powerful new advantage by autonomously managing parts of the ideation, planning, and design process, helping R&D leaders shorten development cycles and boost productivity. In this session, you’ll learn how to identify the highest‑value use cases for agentic AI, understand where ...

Analyst(s):   Wallace Puckett   |   Carolyn Botz
Podcast March 31 2026
... Podcast | Human Moments That Matter in an AI‑Driven Customer Experience AI can answer faster, personalize at scale, and automate entire customer journeys, but it can’t make someone feel seen. In this episode of ThinkCast, recorded from a live session at Gartner CIO Leadership Forum, Gartner Distinguished ...
Guide January 01 2024
... or buying generative AI services. Competencies. AI requires a unique set of skills that must be intentionally sourced through upskilling existing talent or from academia or startups. Skills in areas such as prompt engineering and responsible AI will be in growing demand in the near term. AI threats and ...
Podcast June 04 2026
... Podcast | The AI Services Split: From Digital to Phygital AI is pushing the services industry into a new kind of competitive divide. In this episode of Gartner ThinkCast, Gartner analysts Craig Lowery and Scott Frederick explore the growing split in AI services — where platform-driven, AI-enabled providers ...
Podcast June 11 2026
... Podcast | Get AI ROI Unstuck: From Productivity to True Business Value AI is delivering pockets of productivity, but far less business value than expected. In this episode of Gartner ThinkCast, Distinguished VP Analyst Fran Karamouzis explores why so much AI ROI remains stuck inside organizations, never ...
Webinar On-Demand
... modular response playbooks for rapid, real-time responses to revenue shocks. •How to leverage AI to monitor disruption signals, scale scenario planning, and execute smarter, faster responses to external events. In an increasingly unpredictable world, traditional sales operating rhythms are too slow and rigid ...

Analyst(s):   Luke Tipping   |   Brendan Condon
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