... identifies and compares 14 AI use cases that will transform R&D’s approach to innovation, decision making and execution. R&D leaders can use this research to identify AI investments that deliver the right business value and are most feasible for their organizations to undertake in front-end innovation. ...
Analyst(s): Svetlana Golden | Wallace Puckett | Carolyn Botz | Alex Curry
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... B2B authority, but as answer engines and AI agents render legacy metrics inadequate, justifying ROI requires a new approach. This research helps CMOs identify quantitative and qualitative metrics to prove thought leadership’s impact on business outcomes in the AI era. Insights at a Glance Strategic Planning ...
... Customer service and support leaders fear that customers will reject generative AI, but evidence shows that customer acceptance grows with exposure. Leaders can leverage this insight to strategically implement generative AI, enhancing customer acceptance. Data Snapshot Data Insights What You Need to ...
... consequential AI risks facing higher education institutions •Establish clear governance, accountability, and risk appetite for institutional AI •Equip the board with the information, metrics, and decisions needed for effective AI oversight •Balance AI risk and opportunity to support responsible AI adoption ...
... go-to-market (GTM) partners and structure their organizations to best drive business outcomes. In 2025, leaders will have the added pressure - and opportunity - to leverage technology, such as generativeartificial intelligence (GenAI), to deliver value. The advent of GenAI technology hasn’t made this easier, raising ...
... Access Research Already a Gartner client? This research outlines 15 AI and generative AI use cases that help site reliability engineers to optimize reliability and resilience. Heads of infrastructure and operations should use this research to assess how these use cases can increase their SRE effectiveness ...
Analyst(s): Daniel Betts | Chris Saunderson | Hassan Ennaciri | Manjunath Bhat
... software engineering teams will shrink in size and increase in number. Rather than functioning as a cost optimization strategy, this shift reflects a new operating model designed to combine human creativity with AI-enabled productivity. “AI agents embedded in teams are increasingly able to autonomously ...
... Manufacturers need more than AI assistants. They require agentic AI that orchestrates dynamic, cross‑system decisions at scale. CIOs and AI leaders can use these case studies to purposefully negotiate and align strategy, integration platforms and implementation teams, enabling agentic AI to deliver measurable ...
Analyst(s): Lillian Oyen-Ustad | Alexander Hoeppe | Sudip Pattanayak
... become increasingly complex as more departmental workflows and processes integrate technology. Healthcare provider CIOs can use this research to help predict how this will affect EHR markets, drive investments incare affordability and modernize patient data collection. Overview Strategic Planning Assumptions ...
Analyst(s): Barry Runyon | Gregg Pessin | Faith Adams