... behavioral outcomes in your organization? You will walk away from this session with answers to these vital questions and recommendations to help you achieve your goals. •Target responsibilities to evolve IT roles to support AI learning •Determine what a good relationship with an AI agent looks like •Three ...
Analyst(s): Mary Mesaglio
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... Enhance Your Customer Service Talent Strategy with Generative AI Discover a matrix of Artificial Intelligence Futures Customer service and support leaders increasingly focus on cost optimization, with 47% of leaders identifying it as a top priority. But traditional approaches no longer work To address ...
... members regarding their engagement with artificial intelligence (AI) technologies. It discusses members’ approaches to developing and deploying AI and generative AI (GenAI) solutions, their hiring priorities for AI-related skills, and the challenges faced in scaling AI initiatives. Overview Summary of Results ...
... Organizations are facing significant challenges in harnessing the full potential of AI initiatives due to varied maturity levels and resource constraints. Join this complimentary Gartner AI webinar as an expert explores results from the Gartner 2024 AI Mandates in the Enterprise survey, including the critical ...
... including: AI strategy, responsible AI, AI governance, agentic AI, generative AI, LLMs, retrieval augmented generation, AI engineering, prompt engineering, AI architecture, data science, ML and scalability. This track is designed for D&A leaders and practitioners such as heads of AI, AI experts, AI architects ...
... outcomes in your organisation? You will walk away from this session with answers to these vital questions and recommendations to help you achieve your goals. •Target responsibilities to evolve IT roles to support AI learning •Determine what a good relationship with an AI agent looks like •3 types of AI behaviour ...
... Use-Case Prism: Generative AI for Government Contact Centers Analyst(s): Dean Lacheca Generative AI can enhance productivity and effectiveness in government contact centers through specific use cases. This Use-Case Prism plots these use cases against value and feasibility axes, facilitating strategic ...
... Analytics Leaders Are Shaping Generative AI Initiatives Generative AI is a transformative technology that has a fairly low barrier to adoption and wide applicability. By Data and Analytics Practitioner Research Team With the rise of AI, D&A leaders are assessing or piloting Generative AI (GenAI) initiatives, ...
... organizations have moved beyond AI assistants and content generation and are beginning to deploy AI agents across product marketing, demand generation, customer engagement and marketing operations workflows. As these deployments scale, the challenge shifts from access to AI capabilities to ensuring agents ...