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Research Aug 2019
... U.S. healthcare payers’ fragmented provider network management systems reflect the dated demands of siloed business stakeholders. To improve provider relations, CIOs must catalyze business process rationalization and rearchitect IT systems around engagement hubs. Analysis Current PNM IT Systems Reflect ...

Analyst(s):   Bryan Cole
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Announcement September 11 2023
... more companies seek to incorporate generative AI in their day-to-day, the conversation around responsible AI will be front and center. “Despite increasing regulations, organizations will continue to lean into generative AI,” said Rania Stewart, senior director analyst in the Gartner HR Practice. “As organizations ...
Conference June 2 - 4
... a Glance This year’s conference theme is Orchestrating Enterprise Performance in an AI-First World, focusing on how CFOs must lead organizations where people and digital workers collaborate, using real-time insights. As AI risk compounds and pressure to demonstrate value grow, CFOs must unlock capacity ...
Premium Research Apr 2026
... must reevaluate their cloud strategy for the AI-enabled future, rebalance their hybrid workload placement policy to drive business outcomes under sovereign constraints, and rethink the cloud operating model with an emphasis on self-service for both humans and AI agents. Overview Problem Statement The Gartner ...

Analyst(s):   Lydia Leong
Premium Research Apr 2026
... By 2030, AI will not eliminate most I&O roles outright, but it will materially redesign how they create value. The primary shift is from people directly operating infrastructure to people engineering platforms, supervising automation, and governing AI-driven operations. Insights at a Glance Strategic ...

Analyst(s):   Ashish Banerjee   |   Erin Pierre   |   Autumn Stanish
Premium Research Apr 2026
... Heads of infrastructure and IT operations can compare their AI adoption and AI ROI with 782 peers to see if they are capturing real value or falling behind. Use this benchmark to assess portfolio size, evaluate success rates of use cases, identify safe bets and risks, and pinpoint success drivers. When ...

Analyst(s):   Paul Wang
... resources The Gartner Healthcare Supply Chain Top 25 Future of Supply Chain Supply Chain Organization Design and Talent Mission-critical priority Enable leadership team to tackle the industry’s most urgent supply chain challenges: rising transportation costs, labor scarcity, and breakdowns in inventory management ...
Research Jul 2017
... continue their elevation in importance for healthcare providers. CIOs should use this report to understand the foundation of Gartner research in RCM and its role in integrating enterprise activities to enable RCM oversight and performance. Introduction Analysis Key Changes in RCM Technology Application ...

Analyst(s):   Barb Mann
Research Apr 2026
... SaaS contracts were likely developed and signed prior to any type of concerns related to AI. IT sourcing, procurement and vendor management leaders must use this research as a guide to the top five areas to mitigate AI exposure. Insights at a Glance Impact Actions Cautions How to Execute Success Measures ...

Analyst(s):   Melanie Alexander
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