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Research Jul 2025
... Access Research Already a Gartner client? Generative AI adoption continues to accelerate within HR and the broader enterprise, with the potential to transform how functions operate and how work gets done. This research will help CHROs benchmark their current GenAI progress and determine whether to pivot ...

Analyst(s):   David Bobo
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Premium Research May 2025
... showcases 11 high-value use cases of AI and generative AI in banking and investment services from the 2024 Gartner Eye on Innovation Awards for Financial Services. CIOs can advance business outcomes by studying how other financial institutions currently leverage AI innovation. Gartner Research ...

Analyst(s):   Jasleen Kaur Sindhu   |   Thatcher Dunlap
Research September 08 2026
... Why this matters Healthcare organizations are accelerating AI adoption to improve patient experiences, reduce administrative burden, support clinical decision-making, and increase operational efficiency. For tech services leaders, the opportunity lies in delivering healthcare-specific AI solutions that ...
Premium Research Oct 2026
... This comparison plots 20 of the most prominent AI use cases for healthcare providers against value and feasibility. Healthcare provider CIOs can use this assessment to start a strategic conversation that helps guide investment decisions in this technology. Overview How to Use Use-Case Scoring Breakdown ...

Analyst(s):   Saru Mehta   |   Veronica Walk   |   Allison Dennis
Research Sep 2025
... Require (Require Internal Only — This section will not publis Internal Only — This section will not publis Note 1: AI Services End-User Spending by Category Note 2: Artificial Intelligence Services and Capabilities Gartner Insights Abstract ...

Analyst(s):   Bryan Haley   |   Hardeep Singh   |   Ben Fieselmann   |   Gunjan Gupta   |   Colleen Graham   |   Anna Griffen   |   Danny Ryan
Premium Research Feb 2024
... Healthcare providers see great opportunity in leveraging GenAI to tackle some of their most pressing clinical and operational challenges. CIOs can use this downloadable presentation to learn how early adopters are deploying GenAI to inform their strategy and roadmap. Gartner Research ...

Analyst(s):   Sharon Hakkennes
Webinar On-Demand
... the workforce. In fact, lack of training and change management remain the primary obstacles to AI-driven productivity, with 60% of employees yet to use GenAI for critical tasks in their roles. Therefore, to realize and maximize value from AI investments, leaders must design and implement AI literacy programs ...

Analyst(s):   Neal Solanki
Webinar On-Demand
... •Why AI transformation is fundamentally a workforce transformation •How to balance AI‑driven business value with HR productivity gains •How to prioritize AI initiatives across HR and the enterprise •How HR roles, delivery models and capabilities must evolve AI is reshaping not just technology, but the ...

Analyst(s):   Seyda Berger-Böcker   |   Piers Hudson
Webinar Oct 26, 2026   Upcoming
... can have a significant impact on the economics of AI initiatives. This webinar explores the broader costs of AI and helps CIOs develop a more complete understanding of where spending and value creation occur as AI adoption expands. Learn how to evaluate AI investments beyond technology costs, improve cost ...

Analyst(s):   Akanksha Pandey
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