Strategic Roadmap: Redesigning HR for an AI‑Infused Operating Model

• Why AI transformation is fundamentally a workforce transformation

• How to balance AI‑driven business value with HR productivity gains

• How to prioritize AI initiatives across HR and the enterprise

• How HR roles, delivery models and capabilities must evolve

AI is reshaping not just technology, but the workforce itself — creating a dual transformation mandate for HR. As organizations adopt AI, HR must simultaneously drive business value while transforming how work gets done.

This session explores how HR leaders can prioritize AI initiatives that balance enterprise impact with functional efficiency. Gartner experts outline how HR roles, operating models and capabilities must evolve to position HR as a strategic driver of AI‑enabled business outcomes.

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