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Research Mar 2017
... data are frustrating, inefficient and costly. To address pressing provider data management problems, healthcare payer CIOs should assemble new provider data systems using a CRM hub. Analysis Healthcare Payers' Provider Data Gaps Drag Down IT Effectiveness Single-Purpose Provider Data Systems Cause Data ...

Analyst(s):   Bryan Cole
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Premium Research Jan 2024
... Gartner’s 2024 insurance strategic planning assumptions focus on technologies such as generative AI and hyperautomation that go beyond the tried and true and shift the balance to a more innovative portfolio of IT spending. Insurance CIOs must rebalance their technology spending to achieve new ROI. Overview ...

Analyst(s):   Sham Gill   |   Rajesh Narayan   |   Richard Natale   |   James Ingham   |   Kimberly Harris-Ferrante   |   Laurie Shotton
Research Jan 2024
... Access Research Already a Gartner client? Microsoft Copilot for M365 (M365 Copilot) holds promise, but careful evaluation of Microsoft’s workplace generative AI offering is needed. Sourcing, procurement and vendor management leaders must assess stakeholder needs, identify required concessions, fully review ...

Analyst(s):   Stephen White   |   Ben Jepson   |   Dolores Ianni   |   Samantha Ruiz   |   Domenico Scriva   |   Simone Cleminson   |   Michael Silver   |   Aadil Nanji   |   Yoann Bianic   |   Adam DeJoy
Premium Research Jan 2024
... growing use of increasingly capable “digital humans” — digital representations of people. This growth is fueled by two technological innovations: generative AI and metaverse experiences. By Gartner Futures Lab. Overview Strategic Planning Assumptions Insight From the Experts Executive Overview Research ...

Analyst(s):   Marty Resnick   |   Lizzy Foo Kune   |   Frank Buytendijk   |   Daryl Plummer
Research Jan 2024
... Access Research Already a Gartner client? Microsoft Copilot for M365 (M365 Copilot) holds promise, but a careful evaluation of Microsoft’s workplace generative AI offering is needed. Sourcing, procurement and vendor management leaders must confirm M365 Copilot value, evaluate and negotiate T&Cs and negotiate ...

Analyst(s):   Samantha Ruiz   |   Simone Cleminson   |   Aadil Nanji   |   Ben Jepson   |   Adam DeJoy   |   Yoann Bianic   |   Michael Silver   |   Stephen White   |   Domenico Scriva   |   Dolores Ianni
Research Sep 2024
... Access Research Already a Gartner client? Technologies such as generative AI have the potential to transform enterprises and industries. However, many boards and CxOs lack the knowledge to maximize the value of these technologies. This research explains how CIOs can guide their enterprise’s use of new ...

Analyst(s):   Ian Cox   |   Tomas Nielsen
Research Jan 2025
... Gartner client? Marketing technology roadmaps must reconcile falling utilization of commoditized solutions with the allure and resource demands of generative AI. CMOs must focus on rightsizing tech and talent investments around measurable use cases to successfully pilot new marketing and advertising technologies ...

Analyst(s):   Tia Smart   |   Aparajita Mazumdar   |   Benjamin Bloom
Premium Research Feb 2024
... The Gartner CDAO Agenda Survey for 2024 shows that the acceleration of generative AI has triggered a heightened need for CDAOs to reinvent themselves and their function. CDAOs must re-structure foundational data and analytics capabilities, governance and funding approaches or risk failure. About the ...

Analyst(s):   Alan D. Duncan   |   JC Martel
Research Feb 2025
... Access Research Already a Gartner client? Technologies such as generative AI have the potential to transform enterprises and industries. However, many boards and CxOs lack the knowledge to maximize the value of these technologies. This research explains how CIOs can guide their enterprise’s use of new ...

Analyst(s):   Tomas Nielsen   |   Ian Cox
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