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Premium Research Aug 2025
... In the wake of accelerated AI adoption, AI leaders find themselves lagging in governance. This research is a starting point, providing the blueprint for a lightweight organizational structure to deliver defensible and adaptable AI governance as well as defining key program stakeholders. Overview Introduction ...

Analyst(s):   Nader Henein   |   Lauren Kornutick
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Premium Research Aug 2026
... Many government tech product and services leaders investing in AI for capture and proposals see limited win-rate gains. Gartner’s AI capture architecture insights identify life cycle gaps, prioritize investments, reduce rework, improve decisions and create repeatable competitive advantage. Insights at ...

Analyst(s):   Val Sribar   |   George Sellner
Premium Research Sep 2026
... trends CIOs must warn their boards about frontier AI’s credible risks, including loss of control and potentially severe harm, without giving in to apocalyptic speculation. Set clear rules for how AI can be used, who is responsible and when people must step in. Analysis Evolving Insights History ...

Analyst(s):   Gary Olliffe   |   Arun Chandrasekaran   |   Alissa Lugo   |   Nathanael Callan   |   Whit Andrews
Premium Research Sep 2025
... Healthcare providers are challenged to deliver high-quality, ongoing training and support for electronic health record (EHR) end users. CIOs can use this case study to learn how Ochsner Health’s Epic Academy program drives ROI and clinician satisfaction with the EHR. Gartner Research ...

Analyst(s):   Veronica Walk
Webinar On-Demand
... to digital channels, the advent of generative AI (GenAI), capable of facilitating seamless voice interactions, is encouraging leaders to reevaluate their strategies. Gartner expects that by 2028, 30% of Fortune 500 companies will offer service through a single, AI-enabled channel which provides multiple ...

Analyst(s):   Christopher Sladdin   |   Patrick Quinlan   |   Jason Bridge
... priority Develop a robust AI strategy that ensures responsible adoption, delivers measurable value to citizens and fosters continuous learning for staff to keep pace with emerging technologies. How Gartner helped In 2022, Multnomah County partnered with Gartner to develop its first-ever AI strategy, laying the ...
Premium Research Jun 2026
... is critical for establishing context and enabling AI, but most organizations manage metadata in fragmented, proprietary ecosystems that limit reuse and scale. Interoperability, not metadata collection, is the primary barrier to building effective AI context layers. Data architects must evaluate integration ...

Analyst(s):   Jason Medd
Research Oct 2026
... Access Insights Already a Gartner client? D&A and AI leadership should recognize that embedded data controls — such as ABAC retrieval filtering, bitemporal lineage, policy-as-code guardrails, and sandboxed execution — are not merely compliance costs. By verifying, sanitizing, and filtering contextual ...

Analyst(s):   Guido De Simoni
Research April 01 2025
... risks Strengthen your legal risk management program in 2025 Rapid generative AI adoption, growing corporate self-regulation pressures, and expanding ESG third party reporting requirements are among the top risks that legal leaders will prioritize in 2025. Download an excerpt of the "Legal Hot Spots Report ...
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