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Premium Research Aug 2026
... critical “execution gap” as workflow inefficiencies present a growing challenge and AI readiness emerges as a top priority in Gartner’s 1H26 CPO agenda poll. This research explores how to bridge the divide between strategic AI ambition and the operational reality of legacy processes. Insights at a Glance ...

Analyst(s):   Michael Ryan   |   Ryan Polk
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Premium Research Oct 2026
... AI agent identity addresses a critical accountability trust gap in legacy security stacks. To safely scale AI, CIOs must adopt a dynamic composite identity model that continuously correlates each agent’s runtime intent, purpose, behavior and context at machine speed. Overview Strategic Planning Assumptions ...

Analyst(s):   Akif Khan   |   Tarun Rohilla   |   Frank Buytendijk   |   Gene Alvarez
Premium Research Feb 2026
... across knowledge work functions. Its 11 open-source plugins have broad appeal and include support for marketing content, campaigns and launches, but in its “research preview” state it is not the lever CMOs need for scalable, enterprisewide marketing use cases. Overview Contributors Gartner Recommended ...

Analyst(s):   Michael McCune   |   David Yockelson
Article August 28 2026
... uses of modern AI technologies is critical amid the incessant hype around them.” CISOs see the strongest results when they apply AI in targeted ways. You might also like this webinar: Assess and Benchmark AI Cyber Risk Readiness Five proven AI use cases for cybersecurity leaders AI’s real impact on cybersecurity ...
Research Feb 2025
... client? Legal leaders use e-billing and matter management technology to manage external spend. The market for it continues to grow, as do its new generative AI capabilities. Use this research to understand the market, identify representative vendors and make better-informed buying decisions. Overview Strategic ...

Analyst(s):   Weston Wicks   |   Ron Friedmann
Premium Research Sep 2023
... Sales force automation platforms have continued to evolve, with vendors addressing UI complexity and planning to embed generative AI capabilities to augment existing critical capabilities. Applications and software engineering leaders can use this research to support their CRM sales evaluation process ...

Analyst(s):   Adnan Zijadic   |   Varun Agarwal   |   Steve Rietberg   |   Guy Wood   |   Ilona Hansen
Premium Research Nov 2025
... In the future, AI agents will orchestrate loan origination and management tasks to increase efficiency and capture new revenue opportunities in real time. This research will help bank CIOs plan ahead for the most promising use cases to create value with AI agents in lending. Gartner Research ...

Analyst(s):   Derek Frost
Research Jun 2026
... Access Insights Already a Gartner client? Enterprises that make more money by applying AI do so through strategic commitments to uncommon tactics. AI leaders and CIOs can achieve more influence and impact in their organizations through driving top-line growth using these tips. Insights at a Glance Impact ...

Analyst(s):   Rajesh Kandaswamy   |   Whit Andrews
Research Jun 2026
... Access Insights Already a Gartner client? Agentic AI is driving a paradigm shift in IT vendor management from static automation to dynamic, post-contract oversight. With agentic AI, IT sourcing, procurement and vendor management leaders can continuously monitor vendor performance, automate compliance ...

Analyst(s):   Joanne Spencer
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