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Article July 13 2026
... decision testing tools. Structured use cases help embed AI Adoption into high-value board activities. AI advocate: How to lead and sustain AI adoption AI advocates consistently use and promote AI in both routine and strategic board tasks. They view AI as essential for fulfilling fiduciary responsibilities ...
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... and talent analytics strategies Business impact Developed a clear employee experience strategy, and learned where to focus attention to drive change in the future Industry Medical Revenue Approx. $8.3 billion Employees Approx. 25,000 Client Story Redesigning Employee Experience at Alcon Gartner helped ...
Premium Research Sep 2024
... To upgrade its financial crime detection, Swedbank used generative adversarial networks to discover new variables and used traditional analytics models to analyze them. Use this Case Study to learn how this bank addressed the inherent conundrums of GenAI to extract real value from the technology. Case ...

Analyst(s):   Uri Lerner   |   Jasleen Kaur Sindhu
Premium Research Aug 2026
... Despite the breathtaking pace of AI innovation, focusing on what never changes in the ever-changing AI world allows leaders responsible for AI to build future-proof strategies that transcend the hype and deliver sustainable business value. Leaders should adopt these seven principles to deliver lasting ...

Analyst(s):   Ben Yan   |   Pieter den Hamer   |   Leinar Ramos
Premium Research Aug 2026
... Many CFOs discover too late that AI vendor contracts drive up costs while exposing the organization to unnecessary data risk. The best defense is surprisingly straightforward: unbundle services, encourage competitive bidding by vendors, and lock in strong data ownership terms. Insights at a Glance Issue ...

Analyst(s):   Nauman Abbasi
Premium Research Jun 2026
... In the AI gold rush, your product’s best “prospecting” tool is TRiSM. Products that do not address buyers’ security, risk and privacy concerns will be uncompetitive in the market. Insights at a Glance Strategic Planning Assumption Issue Impact Implications Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Marissa Schmidt   |   Brandon Medford
Premium Research Jun 2026
... Tomorrow’s success will be shaped by how organizations innovate, redefine identities, and protect and advance value. In response, CFOs must shape their organizations’ AI strategies by proactively adapting their leadership styles to align with shifting board risk appetites, as a static approach stalls ...

Analyst(s):   Janel Everly
Premium Research Oct 2026
... financial services leaders prioritize mapping efforts for the customer journeys that most affect the relationship and understand the evolving role AI plays in supporting CX. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Hannah Edmunds   |   Kristy Waterhouse
Premium Research Sep 2026
... Enterprises that think about AI in IT terms are less able to realize AI’s potential. AI is not another technology deployment problem. Barriers to AI’s business impact extend into the way enterprises think and mobilize for an AI world. Enterprises need to deal with more than new technology or evolve their ...

Analyst(s):   Mark McDonald
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