... Podcast | The Future of AI Implementation: What’s After AI Agents? AI is transforming faster than leaders can rewrite their strategies, and staying ahead requires a new kind of clarity. So how do you move beyond experimentation and hype to build AI that truly delivers business value? In this episode of Gartner ...
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... AI agents promise to automate ITSM operations, but many initiatives fail before they deliver value. This guidance provides a structured framework for IT operations specialists to select the right use cases, build agents correctly, and operate them safely in production. Overview Problem Statement The ...
... reacting to the dual impacts of frontier LLM vulnerability discovery and internal organizational AI ambitions. These forces are making managing technical debt and data debt critical, creating a new alignment in incentives and forcing a shift of cybersecurity priorities. Insights at a Glance Strategic Planning ...
Analyst(s): Alex Michaels | Charlie Winckless | Niyati Daftary
... Server product leaders must abandon component-level roadmapping and adopt a system-level co-design strategy to avoid being architecturally outwitted in the AI race. Overview Strategic Planning Assumptions Analysis The Impact Gartner Recommended Reading Gartner Research ...
... Organizations often underestimate their need for an AI governance platform. This self-assessment tool helps leaders responsible for AI determine when to invest in an AI governance platform and identify gaps early to avoid compliance risks, operational inefficiencies, and costly future remediations. ...
Analyst(s): Souparna Palit | Diarmuid Curran | Mikael Sacco
... can stifle their data and analytics maturity. Lower maturity means lower value from D&A and higher financial and opportunity costs — particularly in the AI era. CIOs can use this four-step framework to overcome these challenges. Insights at a Glance Impact Actions Cautions How to Execute Success Measures ...
... semantic meaning and encode business rules in high-complexity domains. Leaders responsible for AI should have renewed interest in using ontologies together with knowledge graphs to provide usable representations of business context for AI systems, resulting in increased accuracy for lower cost. Insights ...
... Gartner’s guidance, Freshworks shaped a future-forward AI strategy, personalized their approach to different buying centers, and accelerated decision-making. The result was rapid expansion in the ESM space, faster time to value, and a measurable boost in growth and innovation. Business impact Freshworks realized ...