... demonstrate the continued evolution of Salesforce’s AI strategy. Salesforce is positioning the agentic enterprise as a central element of its platform direction, while introducing new considerations for customers related to cost, possible vendor lock-in, capability maturity and governance. CIOs must evaluate ...
Analyst(s): Saikat Ray | Julian Poulter | Adam Briggs | Steve Rietberg | Tad Travis | Dan Gottlieb | Jo Liversidge | Adnan Zijadic | Nadine LeBlanc | Hannah Decker | Gene Alvarez
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... There is growing interest among CIOs to harness AI agents as digital partners, using them as AI work resources within automated enterprise workflows. In this case study, we explore how Inspur Cloud deployed AI digital partners to automate complex tasks, enhance productivity, and reduce operational costs ...
Analyst(s): Lacy Lei | Wei Jin | Arun Chandrasekaran | Mike Fang
... AI promises to transform CX, but misuse can erode trust and growth. Vendors push “AI everywhere,” yet many use cases have the potential to shortcut human understanding and damage loyalty. This presentation reveals where AI can truly add value in customer journeys and where it undermines connection. ...
... a surge in complex and urgent business requests for their legal teams. Leading GC are engaging in strategic discussions with their CFOs to enhance visibility into increasing legal workloads, address short-term spending constraints, and focus on long-term departmental transformation needs. In this complimentary ...
Analyst(s): Chris Audet | Dennis Gannon | Willie Hernandez
... most successful CFOs recognize that the real value of AI is in how use cases work together as part of orchestrated workflows to solve business problems. CFOs can use this resource to stay up to date on top Gartner insights and best practices spanning AI use case exploration, prioritization and implementation ...
... AI’s transformation of the workforce, and work, creates enterprise-level risks: the high cost of AI talent, long-term costs due to reductions in force, and distortion of pay-for-performance models. This note identifies key risks and recommends CHRO-initiated conversations with the executive leadership ...
... Cybersecurity Employees < 300 Related Gartner resources Build Your Venture Capital Funding Plan From Series A to Z as a Tech CEO Convey Unique AI Capabilities in Product Messaging Key Actions for Tech CEOs to Successfully Execute Their Geographic Expansion ...
... Blind Spots What’s Around the Corner Questions You Should Be Asking Gartner’s Positions The AR Leader’s Journey to Advancing AI for AR, and AR for AI Evolving Insights History Gartner Insights Abstract ...
Analyst(s): Henrietta Lacey-Gutsell | Melissa Lane
... resilience. Those who fail to adapt risk losing relevance in a market defined by AI-driven economics and rising expectations. In this Gartner webinar, you’ll uncover four powerful trends shaping the next era of growth and learn how to embed AI into your company’s DNA to create lasting competitive advantage ...