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Research Jul 2025
... Access Research Already a Gartner client? This research identifies 19 generative AI use cases that benefit infrastructure and operations. Heads of I&O should use this research to identify the best I&O use cases within their IT organizations based on business value and feasibility. Overview How to Use ...

Analyst(s):   Alessandro Galimberti   |   Ashish Banerjee   |   Cameron Haight
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Premium Research Sep 2026
... Healthcare CSCOs cannot treat cybersecurity as solely an IT responsibility. With evolving threats, including potential future ones amplified by AI, supply chains face catastrophic disruption. This research recommends taking action to safeguard operational resilience and protect patient safety. Insights ...

Analyst(s):   Corwin Hee   |   Mark Atwood
Research Jul 2026
... Alcidion Amazon Web Services Appian b.well Connected Health Better Google Innovaccer InterSystems Microsoft Oracle Persivia Salesforce Inclusion and Exclusion Criteria Evaluation Criteria Context Market Overview Gartner Recommended Reading Gartner Healthcare and ICP Definitions Evaluation Criteria Definitions ...

Analyst(s):   Allison Dennis   |   Andrew Meyer
Research Oct 2025
... Access Research Already a Gartner client? There is a dramatic acceleration of generative AI adoption across industries, but not all use cases create measurable value. Gartner’s 2025 generative AI use-case assessments leverage value and feasibility measures, which enable CIOs to benchmark and refine strategic ...

Analyst(s):   Robert Hetu
Research Feb 2026
... Access Insights Already a Gartner client? U.S. healthcare organizations are transforming care through AI-driven solutions — driving improved outcomes and access to care for members and patients. This guide helps CIOs to understand the intelligent prior authorization market, identify vendors and make ...

Analyst(s):   Roger Benn   |   Amanda Dall'Occhio   |   Connie Salgy
Premium Research Mar 2026
... The top reason customers switched their primary provider in 2025 was for a better web or mobile app, and proprietary Gartner research shows that the customer demand for GenAI features is not clear cut. This document provides strategies for banks to enhance customer experience and prepare for future GenAI ...

Analyst(s):   Sophia Palmstedt   |   Jonathan Jackson   |   Van To
Premium Research Sep 2025
... Gartner First Takes Fresh insights on emerging trends Enterprises in China have seen great opportunities in AI and GenAI. AI leaders should use these real-world examples of AI implementations in China to inspire and inform their AI strategies and roadmaps. Overview Strategic Planning Assumption(s) Contributors ...

Analyst(s):   Generative AI Team
Research February 06 2024
... Analytics Services — Enabling Enterprise Generative AI Data and analytics offering managers: capitalize on the transformative opportunity of generative AI. Experts: Ben Fieselmann, Radu Miclaus, Jim Hare Enterprises are asking how they can adopt generative AI (GenAI) in a secure manner, built on their private ...
Premium Research Aug 2025
... Generative AI has impacted all things technology, and APIs are no exception. Clients looking to embrace generative AI as part of their API strategy can watch this video and be apprised of the quick wins and pitfalls associated with this decision. Gartner Recommended Reading Gartner Research ...

Analyst(s):   Shameen Pillai
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