... Prioritizing technical AI skills alone won’t guarantee ROI. To maximize value and prepare for the future of work, organizations should identify and prioritize process experts — visionaries whose creativity and systems thinking allow them to redesign processes, not just optimize individual tasks. Insights ...
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... Access Insights Already a Gartner client? Product marketing leaders should empower their teams to boost partner engagement by implementing data-driven, AI-enhanced incentive programs. Leaders should ensure teams align incentives with business goals and partner needs, driving outcomes and maximizing ROI. ...
... Customers face a high failure rate of agentic pilots and unpredictable costs, making it challenging to realize value from AI implementations. Product marketing leaders must collaborate with product and customer success to incorporate value realization capabilities and methods to drive initial purchases ...
... global manufacturing sites. Tobojka explained how TE cut logistics costs in half by deploying digital control towers, dynamic freight bidding, and multi-modal optimization. While TE has made significant progress in deploying AI agents across its operations, he emphasized that success must be measured ...
... Access Research Already a Gartner client? Agentic AI will transform the way legal departments operate by enhancing lawyer productivity, enabling internal client self-service, and automating routine contract reviews. However, GC must secure larger budgets and establish a data foundation to reap these ...
Analyst(s): Raashi Rastogi | Ron Friedmann | Josema de la Jara
... Gartner client? Higher education CIOs are under pressure to innovate while reducing costs and improving experience. CIOs can use this research to evaluate AI agent adoption and considerations across security, governance and delivery models to inform investment aligned with desired institutional outcomes. ...
... cyber-risk inspections are outdated as daily technology risks grow. CISOs shifting from traditional GRC to adaptive cyber governance unify signals from AI, ERM, and security tools, enabling continuous, context-aware risk management, and prevent the illusion of “security.” Insights at a Glance Strategic ...
... Access Insights Already a Gartner client? AI is pivoting from frontier model scale to workload-fit portfolios, with governed platforms driving differentiation through pricing, packaging, and routing. Market leadership will be determined by how well platforms align models to workloads across cost, performance ...
Analyst(s): Arunasree Cheparthi | John Lovelock | Radu Miclaus | Amarendra .
... CIOs know they need experts who can and will orchestrate AI initiatives across functional boundaries, but the percentage of IT workers who are considered versatilists has not increased since 2021. This research will help CIOs and their peers find, grow and deploy these employees for competitive advantage ...
Analyst(s): Caroline Hewings | Kabeh Vaziri | Tori Paulman | Lily Mok | Mbula Schoen