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Premium Research Apr 2026
... Lack of clarity diminishes understanding, reduces EA value perceptions and minimizes AI usability with an EA repository. Heads of EA can use this research to bring clarity with a canonical ontology that supports AI and prompt engineering with EA content. Insights at a Glance Issue Impact More Detail ...

Analyst(s):   Philip Allega
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Research Mar 2026
... Gartner client? Manual classification alone is unsustainable at enterprise scale. Cybersecurity leaders must operationalize AI-driven data classification by selecting appropriate data for AI classification, combining classification methods and ensuring human oversight to close governance and compliance gaps ...

Analyst(s):   Paulo Aresta
Research Apr 2026
... Access Insights Already a Gartner client? As AI increasingly drives workforce change, organizations must communicate layoffs clearly and consistently. CCOs should help prevent organizations from “AI washing” by focusing on unified messaging that builds trust, reduces anxiety and maintains positive sentiment ...

Analyst(s):   Alexandra Earl
Conference March 1 - 2
... do I secure time on-site with a Gartner analyst? How is Gartner creating an environment of inclusion at its conferences? How does Gartner approach health and safety at conferences? How do I become an exhibitor? ...
Webinar On-Demand
... for ERM leaders in 2026 and how to turn uncertainty into advantage. You will learn how to: •Pinpoint the most urgent ERM objectives for the year ahead •Elevate ERM’s role in shaping business decisions under pressure •Coordinate responses to complex, fast-moving risks •Use analytics and AI to strengthen ...

Analyst(s):   Alex Ossington
Research Apr 2026
... Gartner client? Premature staff reductions based on assumptions, not data, create operational disruption and limit AI-driven value. This note equips customer service leaders to use phased AI deployment and workforce planning together for precise, adaptive staffing that sustains service excellence. Insights ...

Analyst(s):   Francesco Vicchi
Research Apr 2026
... Gartner client? AI-optimized servers will continue to grow strongly throughout 2030 due to increasing levels of capital expenditure, primarily by service providers. Concerns around ROI will not deter investments by large service providers who are determined to be at the front of the AI race. Opportunity ...

Analyst(s):   Adrian O'Connell
Research Feb 2026
... can boost sales productivity and outpace competitors by harnessing agentic AI to revolutionize go-to-market strategies. This research note details essential actions for building a vision, deconstructing work and integrating AI to achieve powerful sales results. Insights at a Glance Strategic Planning ...

Analyst(s):   Bill Yetman   |   George Tobias   |   Dan Gottlieb
Premium Research Oct 2025
... API Portal API Testing API Security Deployment Flexibility Event-Driven and Streaming Gateway Federation Versioning and API Governance AI Mediation and Protocol Support AI Enablement Mobile/Web Back-End APIs Integration Using APIs Internal API Management Productizing APIs Distributed API Management Inclusion ...

Analyst(s):   Nicholas Carter   |   Steve Schwent   |   John Santoro   |   Shameen Pillai
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