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Premium Research Nov 2025
... Bank CIOs globally use the Gartner Eye on Innovation Awards for Banking and Investing to find best-in-class innovations that inform strategy. Data and analytics, AI, APIs, and other technologies combine to drive improved client experience, increased digital adoption, and data-driven decision making. ...

Analyst(s):   Chuck Thomas   |   Derek Frost   |   Jack Polizzi   |   Lachezar Manasiev
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Premium Research Apr 2025
... In a “metamorphic” scenario, companies grapple with accelerated AI developments coexisting with a nonrecessionary macro environment. Tech CEOs can use this research to prepare for how this scenario will shape the two races they would have to run for AI market leadership. Overview Introduction Impacts ...

Analyst(s):   Annemarie Roussel
Research Aug 2025
... multiagent AI systems for seamless context sharing and real-time agility, on their use cases in IT operations and on how to establish governance and guardrails with human-in-the-loop. Overview Strategic Planning Assumptions Introduction Analysis Gartner Recommended Reading Note 1: What Are AI Agents and ...

Analyst(s):   Cameron Haight   |   Ashish Banerjee
Premium Research Dec 2025
... Takes Fresh insights on emerging trends Google Workspace Studio plus Gemini 3 brings agentic AI into the tools many sales organizations already live in (Gmail, Docs, Sheets, Calendar, Drive). It includes prebuilt AI agent starter templates, “prompt to agent” for lower effort customization, and Salesforce ...

Analyst(s):   Greg Hessong   |   Robert Blaisdell   |   Bill Yetman   |   Dan Gottlieb   |   Alyssa Cruz
Premium Research Apr 2025
... Emerging AI agents differ in capabilities, cost and reliability with unclear cost-benefit due to usage-based pricing. Customer service and support technology leaders should use this research to optimize value over cost when planning AI agent deployment to supplement their workforce. Overview Strategic ...

Analyst(s):   Pri Rathnayake
Conference March 1 - 2
... do I secure time on-site with a Gartner analyst? How is Gartner creating an environment of inclusion at its conferences? How does Gartner approach health and safety at conferences? How do I become an exhibitor? ...
Premium Research Oct 2024
... As a CIO, you are in a race to deliver AI outcomes safely and at scale. This recap of the 2024 IT Symposium/Xpo Keynote helps you set the right pace for your AI race, so you can achieve the desired business, technology and behavioral outcomes for your organization. Overview Strategic Planning Assumption ...

Analyst(s):   Hung LeHong   |   Mary Mesaglio
Research Aug 2026
... Access Insights Already a Gartner client? A review of the recent Oracle data center news and its current challenges. Essential Insight Gartner Insights Abstract ...

Analyst(s):   Kumar Dhir
Premium Research Aug 2026
... Translating a data and analytics (D&A) strategy into action requires a robust target operating model (ToM). This guide helps D&A leaders operationalize their strategy across seven core workstreams, design a cohesive delivery model, and continually yield measurable business value. Overview Steps Review ...

Analyst(s):   Michael Gabbard   |   Jamie O'Brien   |   Alan D. Duncan
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