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Research Oct 2024
... Access Research Already a Gartner client? Over 20 million users globally use Microsoft Teams with PSTN services. Microsoft has several PSTN connectivity options to choose from. End-user services leaders can use this research to select among Teams Calling Plans and other bring-your-own-carrier options, ...

Analyst(s):   Rafael Benitez   |   Pankil Sheth
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Premium Research Sep 2024
... When channel partners plan their roadmaps independently of each other, they create relationship friction and reduce the opportunity to create new sources of client value. Technology services leaders can use this research as a guide to minimizing risk of creating friction with channel partners. Overvi ...

Analyst(s):   Eric Cheung   |   Katie Gove
Research Oct 2024
... Access Research Already a Gartner client? A recent U.S. federal ruling designating Google a monopoly is part of a larger wave of crackdowns with consequential and complex implications. CMOs should respond to antitrust developments by reducing dependencies on big tech’s exclusionary integrations and te ...

Analyst(s):   Eric Schmitt   |   Andrew Frank
Premium Research Aug 2024
... Successful transformations are built on robust due diligence and decision making before launching. Chief procurement officers should assess a new transformation’s fit using three key dimensions: leadership self-biases, staff readiness and functional needs and capabilities. Overview Introduction Analysi ...

Analyst(s):   Jay Thiagarajan   |   Thomas Pocock
Premium Research Aug 2024
... Communications service providers are deploying digital marketplaces to adopt platform-based business models, but face challenges in making them resonate with B2B buyers. CSP product leaders can use this research to avoid five common pitfalls that derail successful digital marketplace initiatives. Ove ...

Analyst(s):   Khurram Shahzad   |   Pablo Arriandiaga
Research Aug 2024
... Access Research Already a Gartner client? The execution of digital transformations often encounters challenges due to their complexity. To accelerate and ensure successful transformation outcomes, executive leaders should adopt adaptive program management practices that are cyclical, measured and resi ...

Analyst(s):   Joanne Kopcho   |   Sarah Davies
Premium Research Sep 2024
... This webinar explores how composable business technology transforms the buying journey as adaptive solutions become mainstream. Product leaders will learn to position flexible, modular capabilities that can expand market reach and create a competitive advantage. Session Description Learning Objectives ...

Analyst(s):   Garrett Astler   |   Hank Barnes
Premium Research Nov 2024
... By using Gartner’s frameworks, CIOs can build leadership, culture change and talent management capabilities that enable IT and enterprise workforce to meet business’s ever-changing demands and realize enterprise’s digital ambition. Overview Conclusion Further Reading Gartner Research ...

Analyst(s):   Donna Scott   |   Anish Roy
Research Nov 2024
... Access Research Already a Gartner client? A large untapped market of neurodivergent sales talent exists due to inadequate understanding of this group’s potential. This research helps CSOs evolve recruiting and management practices that attract and retain neurodivergent talent and reap the benefits of ...

Analyst(s):   Christopher Gamble   |   Colleen Giblin
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