... Access Research Already a Gartner client? Service and network assurance modernization is crucial for many CSP objectives, such as automated operations, improvement in customer experience, intent-driven orchestration, enhanced 5G and wireline services. CSP CIOs can use this Market Guide in planning and ...
Analyst(s): Susan Welsh de Grimaldo | Amresh Nandan
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... utilize a data-driven approach to monitor customer health and uncover insights to drive value. Use this research to compare providers’ capabilities for small through large deployments or integrated customer success and service offerings. Overview What You Need to Know Analysis ChurnZero ClientSuccess ...
Analyst(s): Jennifer MacIntosh | Maria Marino | Michael Maziarka | John Quaglietta | Daniel Hawkyard
... Access Research Already a Gartner client? Historically, formal business cases for data and analytics strategies have been technology-centric, rendering them ineffective. This research equips chief data and analytics officers with an effective six-step approach to selling the value of D&A and securing ...
... Investments in disruptive technologies can empower software engineering teams to meet business objectives for productivity, sustainability and growth. This research highlights the top five technology trends that software engineering leaders must track and act on in 2024 and beyond. Gartner Research ...
... Business trends such as building financial resilience, modernizing IT operating models and redefining industry partnerships will impact institutions in 2025. CIOs can use this research to shape IT strategy, improve operating margins, optimize IT capabilities and ensure responsible use of AI. Overview What ...
Analyst(s): Marlena Brown | Terri-Lynn Thayer | Robert Yanckello | Paul Riley | Grace Farrell
... Microsoft 365 Copilot’s artificial intelligence feature provides meeting summaries, analyses, and provide insights for your Teams meetings. This webinar, targeted at application technical professionals, will review the key capabilities, limitations, risks, and challenges of this tool. Session Description ...
... failure points are being raised. Logistics leaders refining risk management plans can use this research to understand other maritime chokepoints and plan for ocean freight disruptions. Gartner Research ...
... Access Research Already a Gartner client? In 2025, outsourcing is crucial in CFOs’ playbook for cost reduction and efficiency amid global disruptions. To maximize benefits, CFOs should evaluate F&A business process outsourcing providers based on eight capabilities to ensure alignment with their needs ...
Analyst(s): Jan Ambergen | Miles Onafowora | Jeffrin Francis
... Volatility, uncertainty, complexity and ambiguity are creating a challenging decision-making environment for tech CEOs. Consequently, tech CEOs must avoid their companies being “zombified” in a prolonged recession by making proactive decisions now on company strategy, talent and capital. Overview Introduction ...