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Premium Research Dec 2024
... value of our work to our organizations? Calculating and expressing value in terms that our stakeholders understand and trust is a consistent challenge for D&A leaders. In this episode of the D-Suite, we explore how Nichola Hopkins has been able to solve this problem at Marsh. Gartner Research ...

Analyst(s):   Peter Krensky   |   Sarah James
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Premium Research Jul 2025
... ChatGPT agent unifies Deep Research, Operator and Terminal access, enabling autonomous execution of complex, multitool digital tasks in a digital environment. AI leaders must actively evaluate ChatGPT agent’s automation potential while addressing new critical security risks. More Detail Contributors Ga ...

Analyst(s):   Rita Sallam   |   Soyeb Barot   |   Rajesh Kandaswamy   |   Deepak Seth   |   Chirag Dekate   |   Arun Chandrasekaran   |   Haritha Khandabattu   |   Jeremy D'Hoinne   |   Matt Cain   |   Leinar Ramos
Premium Research May 2024
... administrative or excessively empowered accounts remain one of the primary targets of attackers and are often responsible for significant breaches. Security and risk management leaders responsible for identity and access management should use PAM tools to safeguard privileged accounts. Analysis Research Highlights ...

Analyst(s):   Michael Kelley   |   Abhyuday Data   |   Felix Gaehtgens
Research Sep 2024
... unstructured data, revamp their storage infrastructure, prepare for generative AI and leverage public cloud. This research provides three options to tackle these challenges and offers guidance on effectively preparing unstructured data for future requirements. Overview Strategic Planning Assumptions Introduction ...

Analyst(s):   Julia Palmer   |   Vishesh Divya
Premium Research Mar 2024
... uncertain economic environment and falling revenue as an opportunity for strategic investments to improve performance and growth. CIOs will need to prioritize initiatives targeted toward significantly enhancing productivity of, and from, IT initiatives. Overview Strategic Planning Assumptions Analysis A Look ...

Analyst(s):   Chuck Thomas   |   Ali Merji
Premium Research May 2024
... research offers guidance to executive leaders on who should be involved in the pay equity team, their roles and a kickoff agenda to set the right tone for the team. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Christie Struckman   |   Debra Logan
Premium Research May 2024
... The market for low-code application platforms is growing rapidly but it is very competitive and buyers’ expectations are changing. Product managers can look to composable architectures, generative AI and integration catalogs to create an innovation advantage over existing market participants. Overview ...

Analyst(s):   Kelli Smith   |   Charles Sutherland
Research Jun 2024
... Already a Gartner client? Small IT vendors offer unique advantages but also potential risks such as unstable financials, limited resources and imprudent contracting. SPVM leaders can identify and mitigate these risks by checking small vendors’ financial health, testing for scalability and reviewing contractual ...

Analyst(s):   Matthew Higgins   |   Jaideep Thyagarajan
Premium Research Jan 2024
... Customer service and support leaders with a VoC program miss opportunities to remove demand for service while improving the customer experience with the product. Establish a relationship with the product leader and a process to gather and communicate service data to drive product and CX improvement. ...

Analyst(s):   Daniel O'Sullivan   |   Rupinder Chandhok
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