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Research Aug 2024
... operational plan and strategy plan to get commitment and resources. It encapsulates goals, performance, market insights, initiatives and risks, providing a clear roadmap for impactful execution and success. When to Use Directions for Use Contributors Gartner Recommended Reading Gartner Research ...

Analyst(s):   Brendan Condon   |   Christopher Gamble   |   Robert Lesser   |   Rachael Buchler
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Research Feb 2024
... leaders to reevaluate and consolidate their software reseller contracts. Optimize software reseller value by leveraging this guide to negotiate a fit-for-purpose primary software reseller contract. Overview Strategic Planning Assumptions Introduction Analysis Gartner Recommended Reading Note 1: Software ...

Analyst(s):   Christine Tenneson   |   Stephen White   |   Dawn Singer
Research Aug 2024
... that incorporate large language models are experiencing problems with hallucinations, grounding, poor user experience and inappropriate data stores for use with LLMs. Software engineering leaders must address these issues to ensure successful use of GenAI. Overview Strategic Planning Assumption Introduction ...

Analyst(s):   Philip Walsh   |   Haritha Khandabattu   |   Van Baker
Premium Research Feb 2024
... Talent management is a top challenge for CTOs. They must acquire the right talent and skill sets to exploit emerging technologies, or else they risk delivering suboptimal value from those technologies. This means using multiple sources to tap into talent that is in short supply and high demand. Data ...

Analyst(s):   Ankita Khilare   |   Samantha Searle   |   Aishita Shukla
Research Apr 2025
... Gartner client? IT service management leaders who aim to deliver high-quality services and manage processes more efficiently can be limited by their current ITSM skills and maturity. By using the Gartner ITSM Maturity Framework they can assess their current ITSM maturity and form a basis for making improvements ...

Analyst(s):   Joe Rogus   |   Mark Cleary   |   Ankita Hundal
Premium Research Mar 2025
... CSOs should redefine digital commerce as a strategic asset for the sales organization, not just a buyer self-service tool. By integrating it into sales strategies, CSOs can unlock new business opportunities, improve customer engagement, generate rich buyer insights and drive revenue growth. Overview ...

Analyst(s):   Aditya Vasudevan   |   Luke Tipping   |   Mike Lowndes
Premium Research Apr 2025
... focus on the right prospects at the right time. New AI solutions are reshaping how CSOs and their sales teams quickly spot opportunities for easier wins, faster deal cycles and more revenue. Overview Strategic Planning Assumption Introduction Description Benefits and Uses Risks Alternatives Recommendations ...

Analyst(s):   Shiela Rahimian   |   Alyssa Cruz   |   Greg Hessong
Premium Research Apr 2024
... meet the function’s evolving transformation objectives and business needs. This research highlights four innovations in finance organization structure for CFOs seeking greater digitalization and business impact. Gartner Research ...

Analyst(s):   Kate Smiles   |   Emily Connelly   |   Jose Rosario
Research Feb 2024
... Access Research Already a Gartner client? Just stopping by? The online licensing terms for Microsoft Dynamics 365 and Power Platform are complex and change frequently. Sourcing, procurement and vendor management leaders must be aware of these licensing pitfalls to avoid unbudgeted risks upon acquisition ...

Analyst(s):   Aadil Nanji   |   Jo Liversidge   |   Ben Jepson   |   Dolores Ianni
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