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Research Feb 2022
... Overview Introduction Analysis Gartner Recommended Reading Note 1: Operational Metrics for Centralized Infrastructure and Cloud Managed Services (DCO/HIMS) Note 2: How to Measure Current Operational Metrics for DCO/HIMS Gartner Insights Abstract ...

Analyst(s):   Claudio Da Rold   |   Mark Ray   |   Alexandra Chavez
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Research October 28 2019
... Gartner for Technical Professionals 2020 Planning Guide Overview: Building Skills for Digital Transformation A Gartner Special Report Analyst(s): Kirk Knoernschild, Paul DeBeasi Technical professionals find architecture decisions to be increasingly difficult. A widening skills gap exacerbates the problem ...
Research August 25 2021
... Enterprise IT Performance Dashboard Peer Benchmarks for the Most Critical IT Performance Metrics Analyst(s): James Browning, Shannon Culverwell This infographic provides peer benchmarks to some of the most critical IT metrics that help Midsize Enterprise (MSE) CIOs report the performance of IT to an executive ...
Research Dec 2020
... on trends that will define their future state. CIOs should use this deck to present an overview to business stakeholders, with a real-world example for each trend. Gartner Insights Abstract ...

Analyst(s):   Michelle Duerst   |   Ellen Eichhorn   |   Michael Chiu   |   Jason Daigler
Research Feb 2020
... Customer Experience Operations Completeness of Vision Market Understanding Marketing Strategy Sales Strategy Offering Strategy Business Model Vertical/Industry Strategy Innovation Geographic Strategy Quadrant Descriptions Leaders Challengers Visionaries Niche Players Context Evaluate Gartner’s Provider Positioning ...

Analyst(s):   Stephanie Stoudt-Hansen   |   Tobi Bet   |   David Groombridge   |   Claudio Da Rold
Conference December 08 2020
... < Back to Conference Overview Four Rules for a Compelling IAM Business Case Security and risk management leaders responsible for identity and access management (IAM) often struggle to obtain adequate funding for investments in IAM capabilities. IAM leaders must provide a persuasive business case that ...
Premium Research Jan 2024
... guide security and risk management technical professionals as they investigate threats, detect and respond to incidents, and manage exposures in their IT environments. Scope Analysis Topics Suggested First Steps Essential Reading Gartner Research ...

Analyst(s):   Steve Santos   |   Dennis Xu   |   Kevin Schmidt
Premium Research Jan 2025
... guide security and risk management technical professionals as they investigate threats, detect and respond to incidents, and manage exposures in their IT environments. Scope Analysis Topics Suggested First Steps Essential Reading Gartner Research ...

Analyst(s):   Dennis Xu   |   Steve Santos   |   Kevin Schmidt
Announcement November 13 2025
... Upcoming dates and locations for Gartner IT Symposium/Xpo include: November 17-19, 2025 | Kochi, India About Gartner for High Tech Leaders and Providers Gartner for High Tech Leaders and Providers equips tech leaders and their teams with role-based best practices, industry insights and strategic views ...
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