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Research Apr 2024
... Access Research Already a Gartner client? Just stopping by? Enterprises’ global WANs must respond rapidly and reliably to the ever-changing needs of the enterprise to deliver on its digital business initiatives. I&O leaders can use this research to evaluate and select optimal global network service par ...

Analyst(s):   Karen Brown   |   Lisa Pierce   |   Danellie Young   |   Gaspar Valdivia
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Premium Research May 2025
... WMS vendors are competing to resolve critical market demands like cost reduction, automation/robotics support, usability, adaptability and cloud services. Supply chain technology leaders can use this research to understand the current state of the WMS market and gain vendor insight. Market Definition ...

Analyst(s):   Dwight Klappich   |   Federica Stufano   |   Rishabh Narang   |   Simon Tunstall
Premium Research Apr 2025
... This Magic Quadrant evaluates the capabilities of global third-party logistics providers and assesses current and future logistics outsourcing trends. Logistics leaders can use this research to assess these leading 3PLs when deciding whether to outsource elements of their logistics operations. Market ...

Analyst(s):   Brian Day   |   Chris Kina   |   Sergio Coelho   |   Matthew Beckett
Premium Research Apr 2025
... more productive. Digital workplace applications leaders have a profound opportunity to close this gap, providing both access to AI and guidance on using it. Overview Strategic Planning Assumptions Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Tori Paulman   |   CV Viverito
Premium Research Feb 2025
... This research provides benchmarks from 138 organizations on 45 technologies like AI code assistants, cloud AI services, internal developer portals and more. Software engineering leaders can use this data to compare their technology adoption plans against their peers’ and review key adoption trends. O ...

Analyst(s):   Neha Agarwal
Research Jul 2024
... new opportunities to combine blockchain and AI, enhancing trust and transparency in distributed networks. Software engineering leaders can use this Hype Cycle to explore the latest developments. Analysis Definition: Why This Is Important Business Impact Drivers Obstacles User Recommendations Sample Vendors ...

Analyst(s):   Adrian Leow
Research Aug 2021
... Vendors’ positions in this Magic Quadrant reflect clients’ expectations in areas like augmented-reality-enabled customer collaboration, knowledge harvesting, AI-driven quality control and customer self-service. When assessing vendors, seek proof of improved technician-supported business outcomes. Mar ...

Analyst(s):   Naved Rashid   |   Jim Robinson
Research Oct 2019
... Descriptions Leaders Challengers Visionaries Niche Players Context EA Tools Supporting Business Transformation About This Magic Quadrant and How to Use It Market Overview Gartner Recommended Reading Ability to Execute Completeness of Vision Gartner Magic Quadrant Abstract ...

Analyst(s):   Marty Resnick   |   James McGovern
Premium Research Jan 2025
... AI is poised to redefine customer service operations. This research identifies and ranks the top 20 AI-driven use cases that customer service and support technology leaders can leverage to transform the service department. Overview How to Use Use-Case Scoring Breakdown Pipeline Gartner Recommended Readin ...

Analyst(s):   Uma Challa   |   Bern Elliot
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