... layers of the traditional technology stack. Here, we evaluate the capabilities of 17 service providers against four defined use cases, helping heads of IT sourcing and procurement identify the service provider that best matches their requirements. Overview What You Need to Know Analysis Accenture Bain & ...
Analyst(s): Luis Pinto | Alan Stanley | Tom Sieber | Matthew Brown | Sundar Viswanathan | Mark Whitehouse | Tsuyoshi Ebina
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... mainland’s IT spending will grow by 8.5% and 8.6% (constant currency) for 2024 and 2025, respectively, slower than the global average. This is due to the Chinese mainland’s weak consumer spending, while business spending remains relatively strong and steady. Investment Implications What to Watch For Gartner ...
... Access Insights Already a Gartner client? VoC platforms help organizations collect, analyze and act on customer feedback, facilitating customer understanding and strategic outcomes. This research helps you identify vendors whose VoC platforms are best equipped to help you achieve your CX and business ...
Analyst(s): Brad Fager | Michael Maziarka | Deborah Alvord | Maria Marino | Chad Storlie
... Retailers’ profits are squeezed by challenging factors like reduced consumer spending, shrinkage and rising operational costs. Retail CIOs can use these trends to identify technology opportunities to improve net profit margin and increase profitability through unified retail commerce execution. Overv ...
Analyst(s): Max Hammond | Robert Hetu | Kelsie Marian | Sandeep Unni | Hanna Karki | Mim Burt | Tom Nolan | Jonathan Kutner
... Gartner First Takes Fresh insights on emerging trends xAI’s Grok for Business offers high reasoning capabilities, but model hallucinations, regulatory volatility, content moderation and integration gaps make it too risky for general enterprise adoption. Overview Gartner Recommended Reading Evolving Insights ...
Analyst(s): Avivah Litan | Dan Wilson | Patrick Connaughton
... across the globe from Greenland to Iran, Venezuela and more, CSCOs must prepare for supply chain implications. Use this report to scenario plan and inform your C-suite partners and board of the risks and potential responses for trade actions, energy markets and Taiwan’s silicon shield. Gartner Insights Abstract ...
Analyst(s): Steve Daugherty | Wade Mcdaniel | Thomas O'Connor
... disruptions, are reshaping technology and service adoption. This research helps product leaders assess these trends across 10 different vertical industries and devise strategies to enable growth. Overview What You Need to Know Gartner Recommended Reading Gartner Research ...
Analyst(s): Daniel Snyder | Hanna Karki | Veronica Walk | Scot Kim | Ellen Eichhorn | Chris Regan | Amol Nerlekar | Simon Cushing | Nicole Foust | Chuck Thomas | Sruthi Nair | James Ingham | Laurie Shotton
... strategic technologies your organization must prioritize and integrate into planning for 2026 and beyond •Access actionable expert guidance for transforming disruption and uncertainty into tangible opportunities for innovation and growth Return to this web page to watch the webinar. Contact us at gartnerwebinars ...
... ServiceNow renewals need advanced planning and a clear view of future business needs. This toolkit helps IT leaders maximize leverage, negotiate strategic terms, and control costs associated with uplifts and repackaging during ServiceNow contract renewals. Gartner Research ...
Analyst(s): Biswajit Maity | Domenico Scriva | Jan Cook | Samantha Ruiz | Lance Pate | Christopher Dixon