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Research Oct 2024
... threat prevention, detection and response capabilities for security teams. This research provides strategic guidance for security and risk management leaders to understand and evaluate the applicability of extended detection and response platforms for their needs. Overview Market Definition Market Description ...

Analyst(s):   Eric Ahlm   |   Craig Lawson   |   Thomas Lintemuth   |   Peter Firstbrook
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Research Feb 2017
... Enterprise architecture and technology innovation leaders are key enablers for digital business and are accountable for helping the enterprise balance the risks and benefits of digital business. This slide deck will help in planning for 2018 and in presentations to leadership, peers and teams. Overview Gartner ...

Analyst(s):   Lee Weldon   |   Marcus Blosch   |   Betsy Burton   |   Brian Burke
Research Oct 2024
... Access Research Already a Gartner client? Software engineering leaders want to improve UX maturity but lack a clear view of elements that comprise a successful strategy. This research shows how Gartner’s UX strategy maturity model can improve customer engagement, boost revenue and drive business succe ...

Analyst(s):   Nabeeha Ahmed   |   Will Grant   |   Brent Stewart   |   Frank O'Connor
Research Mar 2017
... This Research Presentation is for the report, "Winning in the Platform Game, Part 2: Create a Foundation for Platform Business Success," which addresses the question, "How can CIOs create a foundation for platform business success?" Overview Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Hung LeHong   |   Mary Mesaglio   |   Kristin Moyer   |   Lee Weldon
Research Aug 2019
... and solutions for cities and governments for a sustainable societal outcome. Analysis What You Need to Know The Hype Cycle The Priority Matrix Off the Hype Cycle On the Rise Artificial General Intelligence Circular Economy Smart Building Blockchain Business Models Data Marketplace Data for Good At the ...

Analyst(s):   Bettina Tratz-Ryan   |   Bill Finnerty
Research Apr 2018
... consider six important steps to select the right live chat application for customer engagement. Key Challenges Introduction Analysis Identify All the Use Cases That Can Be Supported by Live Chat Within the Organization and Determine the Need for Both Reactive and Proactive Chat Inventory All Existing Customer ...

Analyst(s):   Brian Manusama   |   Guneet Bharaj   |   Nadine LeBlanc
Research August 04 2021
... Leadership Vision for 2019: Infrastructure and Operations Leader Ensure corporate and personal success for infrastructure and operations leaders. Analysts: Milind Govekar, Nathan Hill Infrastructure and operations (I&O) leaders have to be active contributors toward their organizations’ digital success ...
Research Feb 2020
... Access Insights Already a Gartner client? This CIO sample job description was written for a Level 3 maturity level per Gartner’s IT Score for CIOs model. At this stage, the business and IT have a more mature and collaborative relationship, and the CIO plays a key role in the transformation of the business ...

Analyst(s):   Lily Mok   |   Diane Berry
Research April 13 2020
... Leadership, Culture and People Primer for 2020 Successful digital transformation requires efforts toward people and culture. Analysts: Yuko Adachi, Daniel Sanchez Reina, Suzanne Adnams, Christie Struckman, Lily Mok, De’Onn Griffin Culture and talent are high priorities for C-level executives. Since most of ...
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