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Research Mar 2025
... Access Research Already a Gartner client? AI agents are emerging as organizations invest in homegrown generative AI applications for enterprise automation. Cybersecurity leaders should adapt secure development and runtime security practices to handle new attack surfaces and risks from custom-built AI ...

Analyst(s):   Jeremy D'Hoinne   |   Dionisio Zumerle
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Research Dec 2013
... Requirements for Healthcare Professionals Healthcare Professionals' Satisfaction With Using Telemedicine Services Patient Satisfaction With Telemedicine Services Legal Issues Impacting Telemedicine Information and Data Security Risk Assessments Video Technology Vendors Used or Planning to Use for Telemedicine ...

Analyst(s):   Zafar Chaudry, M.D.
Research Sep 2017
... Challenges Introduction Analysis Determine How Involved IT Will Be in Implementing and Operating the Digital Commerce Platform Determine How Important Content and Customer Experience Are to Your Business Goal, and Use That to Inform Your Choice of Approach Evaluate the Opportunities and Constraints of Each ...

Analyst(s):   Mike Lowndes
Research Sep 2019
... platform designed for enterprise software and services decision makers. Reviews go through a strict validation and moderation process in an effort to ensure they are authentic. This document synthesizes Gartner Peer Insights’ content in the CRM customer engagement center market for the previous year. ...

Analyst(s):   Peer Contributors
Article January 10 2025
... stakeholder trust. AI roadmap FAQs What is an AI roadmap and why is it important? An AI roadmap is a strategic plan that outlines the activities, timelines and responsibilities for implementing and scaling AI in an organization. It ensures that AI initiatives are aligned with business goals and resources ...
Research Oct 2021
... engineering leaders innovate to compete not only on great customer experience but increasingly for great employee experience. Apply our CX CORE and total experience models to drive application innovations for exponentially superior shared experiences. Gartner Insights Abstract ...

Analyst(s):   Jason Wong   |   Michelle Duerst
Research May 2021
... achieve strategic focus and alignment. The OKR process has critical design features necessary for success — including cascading, evaluating, monitoring and grading. This research provides best practices for implementing a successful OKR process. Gartner Insights Abstract ...

Analyst(s):   Christie Struckman
Research Dec 2017
... Thirty-one members share approaches for managing Windows 10 release updates. Members detail their original migrations, release updates, and servicing models, as well as associated timelines and testing protocols. Gartner Insights Abstract ...

Analyst(s):   Consult the Board Research Team
Guide November 18 2021
... Latest Cybersecurity Insights Cybersecurity Initiatives Resources for Cybersecurity Leaders Conferences for Cybersecurity Leaders For executives and their teams Latest Cybersecurity Insights Cybersecurity Initiatives Resources for Cybersecurity Leaders Consistency Consistency metrics assess whether ...
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