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Premium Research Jan 2020
... Future digital commerce experiences will be constructed by collaborative business-IT “fusion” teams using packaged business capabilities. Application leaders should find the right balance for their organization and form teams focused on business outcomes. Key Challenges Introduction Analysis Use PBCs ...

Analyst(s):   Sandy Shen   |   Mike Lowndes   |   Yefim Natis   |   Jason Daigler
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Research Nov 2017
... Executive Summary Digital business is driving IT operating model changes Design and pilot the new I&T operating model Scale and optimize the I&T operating model Digital business is driving IT operating model changes What is an I&T operating model? Recognizing the need for change A structured approach produces ...

Analyst(s):   Ian Cox   |   Simon Mingay   |   Donna Scott
Research Feb 2017
... can use this research to understand the U.K. and Ireland perspective. Survey Objective Data Insights As Spending on Digitization Increases, Get Ready for the Digital Ecosystem Surge Analytics Are Crucial to the Digital Ecosystem Surge Understand and Mirror Business Priorities Skills Gaps Persist Bimodal ...

Analyst(s):   Duncan Chapman   |   Ian Cox   |   Lee Weldon
Q&A September 24 2025
... Leaders Gartner for Infrastructure & IT Operations Leaders helps heads of I&O reinvent how they deliver value for the business. Additional information is available at https://www.gartner.com/en/infrastructure-and-it-operations-leaders. Follow news and updates from Gartner for Infrastructure & IT Operations ...
Research Sep 2017
... develop and retain EA team members. Key Challenges Introduction Analysis Clarify Common Skills Needed by All EA Team Members Define Specific EA Team Roles for Enterprise Architects, While Recognizing the Role of Different Domain Architects Map and Align the Existing Enterprise Architecture Team to the Role ...

Analyst(s):   Saul Brand   |   Jack Santos
Research May 2019
... and retain EA team members. Key Challenges Introduction Analysis Identify Common Skills That All EA Team Members Need Define Specific EA Team Roles for Enterprise Architects, While Identifying the Role of Different Domain Architects Map and Align the Existing EA Team to the Role and Competency Levels ...

Analyst(s):   Saul Brand   |   Jack Santos
Research Aug 2017
... As Adobe shifts to a cloud-based, software-as-a-service business model, IT must realign resources to enable digital business growth. CIOs can take advantage of the framework, tools, and processes shared by Adobe to improve IT workforce planning and talent review processes. Key Challenges Introduction ...

Analyst(s):   Diane Berry   |   Lily Mok
Research Oct 2017
... Frustration, and Allow It to Be Expressed Step 2: Introduce the "Things I Can't Control and Things I Can Control" Model Step 3: Use Peer Relationships as the Support Structure to Encourage and Help Colleagues to Take Positive Actions for Change Science Can Inform Change Some Practical Tips for Introducing the ...

Analyst(s):   Elise Olding   |   Suzanne Adnams
Research May 2017
... language and habit — to drive effective change for themselves, their teams and their organizations. Key Challenges Introduction Analysis Create Strong Contexts That Support Individual and Organizational Goals Strong Contexts Shape Behavior Using Context for Digital Leadership Select Language That Motivates ...

Analyst(s):   Jackie Fenn   |   Christie Struckman
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