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Premium Research Jul 2025
... better monetize their networks, yet struggle to fulfill these desired business outcomes. CSP CIOs can use this Hype Cycle to assess key technologies and processes for inclusion in their plan for evolving CX and monetization. Analysis Definition: Why This Is Important Business Impact Drivers Obstacles User ...

Analyst(s):   Pulkit Pandey   |   Susan Welsh de Grimaldo
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Research January 29 2026
... Transforming I&O Skills to Remain Viable Through 2022 and Beyond Transforming their leadership and operational skills is key for I&O leaders adapting to a world of digital business expectations. Analyst: Mark Margevicius Many I&O leaders can’t continue the traditional evolution of technically oriented ...
Research Mar 2026
... Access Insights Already a Gartner client? Critical perspective and insight from Jaideep Thyagarajan, Director Analyst Gartner Recommended Reading Notes Gartner Insights Abstract ...

Analyst(s):   Katarzyna Fonteyn   |   Sundar Viswanathan   |   Jaideep Thyagarajan
Premium Research Oct 2025
... As AI continues to transform the power and utilities industry, interest in agentic AI is growing. Power and utilities CIOs can use this presentation to understand the potential for AI agents within the industry, while considering their current limitations and challenges. Gartner Research ...

Analyst(s):   Reuben Harwood   |   Jo-Ann Clynch   |   Sruthi Nair
Premium Research Jul 2025
... Utilities increasingly need CIS capabilities that go beyond billing to support customer engagement, regulatory shifts and new revenue models. This Market Guide helps CIOs assess market evolution and position CIS as a platform that handles operations, grows revenue and improves customer experience. Overview ...

Analyst(s):   Jo-Ann Clynch   |   Lauren Wheatley   |   Jim Robinson
Conference December 7 - 9
... go to" for advice on emerging technology and solutioning. The IAM conference is great at showing ways to solve real problems that have a huge potential for disruption. Especially AI and [post-quantum cryptography].” Ben Alexander Director Security & Identity Services, DFIN Discover what it’s like to ...
Research Mar 2026
... intelligence moves from a “human-crafted” experimental tool to a secured, mass-produced utility, effectively collapsing traditional cybersecurity business models. This shift will not only break the security industry’s reliance on human-intensive managed services by replacing human efforts with autonomous ...

Analyst(s):   Jorge Lopez
Conference December 8 - 10
... strategic and operational planning for my organization. This conference is a must-attend!” Mike Layton Baylor College of Medicine Discover what it’s like to experience a Gartner IOCS Conference. Start your conference experience. Register today. Maximize your Gartner IT Infrastructure, Operations and Cloud ...
Research January 28 2026
... Financial Services Industry Business Insights Primer for 2024 Analyst(s): Jonathan Jackson Financial services leaders are confronted with the challenge of achieving profitable growth in the face of economic volatility and disruptive technology. Our insights for 2024 empower leaders to make well-informed ...
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