Gartner Research

Transforming I&O Skills to Remain Viable Through 2022 and Beyond

Transforming their leadership and operational skills is key for I&O leaders adapting to a world of digital business expectations.

Analyst: Mark Margevicius

Many I&O leaders can’t continue the traditional evolution of technically oriented skills in a haphazard way. Instead, I&O senior leadership must take a systematic approach to establishing and executing a plan for skills transformation, taking into account industry trends and the unique dynamics of the business they support

I&O leaders face changing business and technical requirements so diverse that, without wholesale skills transformation, their organizations risk becoming obsolete. Use this research to transform your leadership and operational skills. 

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