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Research Aug 2025
... Insights Already a Gartner client? This Magic Quadrant helps communications service providers identify and evaluate AI vendors for their customer and business operations. It will guide CSP CIOs and technology leaders toward the right AI vendor choices in a rapidly evolving market. Market Definition/Description ...

Analyst(s):   Amresh Nandan   |   Pulkit Pandey   |   Mounish Rai   |   Will Rice
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Research May 2025
... Access Research Already a Gartner client? Network detection and response platforms continuously monitor traffic for anomalies, suspicious patterns and threat indicators, and they complement other threat detection solutions. CIOs and CISOs can use this research to make informed decisions about NDR, which ...

Analyst(s):   Esraa ElTahawy   |   Charanpal Bhogal   |   Nahim Fazal   |   Thomas Lintemuth   |   John Collins
Webinar March 25 2026
This free webinar will help executives across functional areas factor emerging macro and environmental trends into the organization’s business models and strategic planning.
Research Jul 2025
... client? Many organizations find it challenging to extract value from AI, but AI leaders that exceed their CEOs’ expectations for business outcomes exhibit certain practices in team structure, business trust, metrics and portfolio management. CIOs must evaluate these practices for adoption to strengthen their ...

Analyst(s):   Whit Andrews   |   Rajesh Kandaswamy   |   Birgi Tamersoy
Premium Research Oct 2025
... Geographic location, work models, and organizational structure have a profound impact on productivity. This note helps CIOs leverage contextual factors to drive performance, challenging stereotypes about global work, remote teams, and the nature of corporate scale. Insights at a Glance Issue Context Im ...

Analyst(s):   Vatsal Sharma   |   Vibhor Upreti   |   Todd Kimbriel   |   Kimberly Harris-Ferrante   |   Ishan Kaul   |   Jasleen Kaur Sindhu   |   Priyanka Shukla   |   Nate Suda   |   Ruchika Lalla
Premium Research Oct 2025
... Small teams and executive oversight hurt junior productivity; creativity emerges only after core competence is attained. This research shows CIOs how to redesign teams, reporting lines and training so junior and mid-career staff accelerate faster and overall productivity rises. Insights at a Glance Is ...

Analyst(s):   Priyanka Shukla   |   Jasleen Kaur Sindhu   |   Ishan Kaul   |   Vatsal Sharma   |   Kimberly Harris-Ferrante   |   Ruchika Lalla   |   Vibhor Upreti   |   Nate Suda   |   Todd Kimbriel
Research May 2025
... organizations to connect the different applications, services and data that are needed for efficient business operations. This research assesses 16 iPaaS vendors to help software engineering leaders select the right vendors for their needs. Market Definition/Description Magic Quadrant Vendor Strengths and Cautions ...

Analyst(s):   Keith Guttridge   |   Allan Wilkins   |   Andrew Comes   |   Andrew Humphreys
Premium Research Apr 2025
... VoC platforms help organizations collect, analyze and act on customer feedback, facilitating customer understanding and strategic outcomes. Customer service and support leaders can compare 12 vendors against 10 critical capabilities and five use cases to determine the best VoC platform fit. Overview W ...

Analyst(s):   Patrick Quinlan   |   Michael Maziarka   |   Chad Storlie   |   Deborah Alvord   |   Maria Marino
... shared research on SaaS and PaaS. In addition, Gartner Hype Cycles provided insight relevant to the company’s application scenarios. Several cross-industry CIO seminars hosted by Gartner and the Gartner CIO Summit in Shanghai provided opportunities for peer best-practice sharing and insight into the application ...
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