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Premium Research Dec 2024
... evolving strategic role and functional value propositions of the logistics industry have shifted the skills that employees need to be successful. Logistics leaders should use this research to identify and assess the competencies for team members, both now and in the future. Overview Introduction Analysis ...

Analyst(s):   Carly West   |   David Gonzalez
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Premium Research Feb 2024
... Product leaders in the oil and gas industries face market share challenges from consolidation, as well as opportunities from new ways to work. They should use this analysis of the 2024 Gartner CIO Survey to align their go-to-market planning and product strategies for competitive advantage. Overview Data ...

Analyst(s):   Simon Cushing
Premium Research Jun 2025
... structure and align CRM metrics at every organizational level to drive strategic decisions and measurable business outcomes. When to Use Directions for Use Contributors Gartner Recommended Reading Gartner Research ...

Analyst(s):   Ilona Hansen   |   Olive Huang
Premium Research Mar 2025
... The banking industry faces challenges and opportunities including lowering interest rates, new customer expectations and emerging technologies. Financial services leaders in banking can use these trends to inform strategies for digital transformation, customer experience and AI. Overview Conclusion ...

Analyst(s):   Benjamin Seesel   |   Sophia Palmstedt   |   Uri Lerner
Premium Research Sep 2025
... Fully exploiting AI’s transformative potential is job one for AI leaders. Leaders who develop a coordinated vision, strategy, and operating model — and who invest in human readiness — position their organizations to capture the business benefits of AI and establish a competitive edge. Analysis Research ...

Analyst(s):   Erick Brethenoux   |   Mike Rollings
Research Jun 2025
... Access Research Already a Gartner client? The Gartner AI Mandates for the Enterprise Survey reveals key differentiators that correlate with high AI maturity. The best strategy is to centralize some AI capabilities but lead others from the center in a hybrid model; choosing which is which is the key to ...

Analyst(s):   Whit Andrews   |   Birgi Tamersoy
Premium Research Oct 2025
... where technologies like Android and iOS apps and freemium SaaS products have impacted work. Application leaders must mitigate shadow AI by preparing for new consumer AI to affect and alter DEX. Overview Strategic Planning Assumption Introduction Impacts and Recommendations Gartner Recommended Reading ...

Analyst(s):   Jason Wong   |   Sunil Kumar   |   Christopher Trueman
Research Oct 2025
... Access Insights Already a Gartner client? Modernizing legacy code is complex and time-consuming. However, software engineering leaders responsible for modernization initiatives can reduce time, effort, and risk compared to manual modernization using AI-augmented code modernization tools. Overview Strategic ...

Analyst(s):   Prasanna Lakshmi Narasimha
Premium Research Apr 2024
... The enterprise high-tech industry is in transition. Product leaders expect growth related to AI with uneven growth in other areas. Product leader strategies focus on simplifying sales, refocusing AI strategies and managing for greater operational efficiency across the P&L. Overview Analysis Contributors ...

Analyst(s):   Mark McDonald
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