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Research Sep 2022
... Access Insights Already a Gartner client? Network and service assurance evolution is central to operations transformation in communication service providers. As CSP CIOs focus on intent-based orchestration and hyperautomation, getting the proper assurance architecture is critical to achieving intellig ...

Analyst(s):   Susan Welsh de Grimaldo   |   Amresh Nandan
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Premium Research Jan 2024
... Gartner’s industry markets for tech providers initiative helps technology and service providers determine global IT spending evolution, identify trends that shift entire industries and analyze how competitors go to market in specialist verticalized IT segments. Scope Analysis Topics Suggested First Steps ...

Analyst(s):   Sharon Hakkennes   |   Sandeep Unni   |   Nicole Foust   |   Scot Kim   |   Jason Malo   |   James Ingham   |   Daniel Snyder
Client Story July 23 2026
... was able to deliver key messages that resonated with the board, which assisted in driving high-quality information risk and investment decisions. Industry Aviation Revenue - Employees 5,000 + Related Gartner resources Gartner Cybersecurity Conferences How Gartner Works With CISOs Gartner Peer Community ...
Insight Report June 03 2022
... U.S. Healthcare Payer CIO Top Actions for 2022 Explore critical technology and industry trends to focus on. Analyst(s): Connie Salgy, Bryan Cole, Mandi Bishop, Kate McCarthy U.S. employers paid an average of $13,728 per employee in healthcare costs in 2020— an increase of more than 50% in the last decade ...
Research Feb 2019
... Utility customers expect a future in which they have ubiquitous, reliable, economically priced energy, with more transparency, control and convenience. Utility CIOs can use our 2019 research to optimize technology to address these expectations. Scope Analysis Topics Planned Research Suggested First Steps ...

Analyst(s):   Zarko Sumic   |   Nicole Foust   |   Ethan Cohen
Premium Research Oct 2022
... Gartner CIO and Technology Executives Survey shows CSPs prioritizing technologies for customer experience, operations and cost efficiency. As they do so to manage immediate scenarios of the triple squeeze, it is critical for CIOs to balance immediate and long-term platform operations goals. Gartner Insights ...

Analyst(s):   Amresh Nandan   |   Susan Welsh de Grimaldo
Premium Research Sep 2024
... Power and utility CIOs must regularly evaluate emerging technologies to understand their relevance and impact on their industry. This evaluation framework for emerging technologies, including GenAI and quantum processing, eases that assessment process. Overview Why This Matters Analysis Next Steps Definition ...

Analyst(s):   Lauren Wheatley   |   Lloyd Jones   |   Laurie Shotton
Research Dec 2022
... Access Insights Already a Gartner client? The outlook for the short to medium term indicates that communications service provider CIOs must make a strategic choice — double down on digital acceleration or become risk-averse and revert to cost reduction only. This choice will directly impact the competitiveness ...

Analyst(s):   Juha Korhonen   |   To Chee Eng   |   Kosei Takiishi   |   Amresh Nandan   |   Susan Welsh de Grimaldo
... platforms, and achieved significant gains in efficiency, innovation, and profitability—while building resilient organizations ready for future challenges. Industry Technology and IT Services, Banking, Financial Services & Insurance Region United States Related Gartner executive partners ...
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