Published: 16 September 2022
Network and service assurance evolution is central to operations transformation in communication service providers. As CSP CIOs focus on intent-based orchestration and hyperautomation, getting the proper assurance architecture is critical to achieving intelligent, efficient and adaptable operations.
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Communication service providers (CSPs) have been focusing on assurance tools consolidation across various network domains for simplification, improved economic efficiency and better cross-domain assurance capabilities. However, such initiatives are still far from completion and often get constrained by domain-specific traditional practices (for example, teams and structure processes).
In many cases, CSPs prioritize automation of network and service operations over addressing fundamental capabilities associated with data collection, data management and architecture for platform capabilities.
The majority of CSPs are yet to map network and service operations KPIs for efficiently running service operations centers and utilization across a broad set of products,
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