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Premium Research Mar 2026
... from Gartner’s 11th annual CDAO agenda survey show that the most successful D&A leaders manage resources for productivity, build scalable technology, and imbue their own internal processes with AI. For many D&A functions, this amounts to a full-stack transformation and a hard break from preexisting operating ...

Analyst(s):   Michael Gabbard
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Premium Research Nov 2022
... Research shows a majority of CSPs behind or just achieving value expectations for digital technology investments while squeezed by economic pressure, supply challenges and scarce, costly talent. CSP CIOs must strategize to deal with external challenges to prevent digital acceleration from derailing. ...

Analyst(s):   Susan Welsh de Grimaldo   |   Amresh Nandan
... platforms, and achieved significant gains in efficiency, innovation, and profitability—while building resilient organizations ready for future challenges. Industry Technology and IT Services, Banking, Financial Services & Insurance Region United States Related Gartner executive partners ...
Premium Research Mar 2026
... Prepare for and accelerate the deployment of AI technology by your audit department. Outcome Suggested Partners Step 1 Step 2 Step 3 Gartner Insights Abstract ...

Analyst(s):   Gleb Zhukov
Research Sep 2022
... Access Insights Already a Gartner client? Network and service assurance evolution is central to operations transformation in communication service providers. As CSP CIOs focus on intent-based orchestration and hyperautomation, getting the proper assurance architecture is critical to achieving intellig ...

Analyst(s):   Susan Welsh de Grimaldo   |   Amresh Nandan
Research Mar 2026
... Access Insights Already a Gartner client? Shared API services built for application access were not designed for AI agents to discover, interpret, and orchestrate capabilities autonomously. Software engineering leaders must redesign their shared service strategy around bounded target domains, MCP tool ...

Analyst(s):   Alex Coqueiro
Research Oct 2025
... generative AI adoption across industries, but not all use cases create measurable value. Gartner’s 2025 generative AI use-case assessments leverage value and feasibility measures, which enable CIOs to benchmark and refine strategic plans and identify critical considerations for investments. Analysis Research ...

Analyst(s):   Robert Hetu
Premium Research Sep 2025
... successfully into a new role is critical and challenging for both new and established CIOs. CIOs who are new to the role or new to the CG industry can download this comprehensive guide to better understand their new environment and set themselves up for success. Gartner Research ...

Analyst(s):   Michelle DeClue   |   Tom Nolan   |   Ellen Eichhorn
Research Feb 2026
... staff, which can’t be achieved without sufficient hustle from their CIOs. CIOs provide better support when CFOs (re)design structures for open communication, not waiting for the CIO to speak up. Insights at a Glance Impact Brief Actions and Cautions How to Execute Success Measures Gartner Recommended Reading ...

Analyst(s):   Mallory Bulman
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