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Client Story January 23 2026
... of S&OP maturity. Document reviews, including for the internal business case for change. Best-practice examples of S&OP meeting agendas and deliverables. Business impact With support from Gartner for Supply Chain, the client: Secured business buy-in for the S&OP transformation by leveraging objective ...
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Premium Research May 2025
... regarding retail buying behaviors. This research will help product leaders identify how retailers leverage technologies for various use cases to optimize their product offering and go-to-market strategies. Overview Gartner Recommended Reading Gartner Research ...

Analyst(s):   Tom Nolan   |   Hanna Karki
Webinar On-Demand
... what sets apart the best-managed supply chains is crucial for health-system chief supply chain officers (CSCOs). Join this complimentary Gartner supply chain webinar as a Gartner expert presents insights from the Healthcare Supply Chain Top 25 for 2025. Discover the health systems demonstrating excellence ...

Analyst(s):   Salil Joshi   |   Corwin Hee
Premium Research Jun 2026
... There are key capabilities bank CIOs must supply for GenAI assistants, such as clear information paths and conversational guardrails. These ensure secure, personalized experiences, boosting customer trust and profitability. Insights at a Glance Attention is Shifting to Using GenAI to Differentiate CX ...

Analyst(s):   Sophia Palmstedt
Research Feb 2026
... Access Insights Already a Gartner client? AR’s potential for operating as an agile, asynchronous unit focused on business outcomes remains untapped. Now is the time for AR’s multidiscipline nature to become its differentiated superpower. Analysis Gartner Insights Abstract ...

Analyst(s):   Julian Dobbins   |   Barry Murphy
Research Jun 2026
... client? Third-party software support can play a strategic role for SAP ECC and S/4HANA ERP, regardless of your modernization goals or time frame. ERP leaders can minimize disruption to on-premises operations by using four alternative approaches for substitute, provisional, supplemental or contingent assurance ...

Analyst(s):   Christian Hestermann   |   Johan Jartelius   |   David Penny
Premium Research Feb 2024
... Microsoft Fabric is a unified data and analytics platform that will impact both current and future client deployments on the Azure public cloud infrastructure and platform services. This research provides data and analytics technical professionals with clarity on the Microsoft Fabric offering. More D ...

Analyst(s):   Robert Thanaraj   |   Zain Khan   |   Ramke Ramakrishnan
Webinar On-Demand
... Customer service and support leaders are placing big bets on the power of technology to accelerate business results such as agent efficiency and live contact reduction. These technology investments can make or break a leaders’ strategic goals, and unfortunately, most fall short on expectations and d ...

Analyst(s):   Brady Holbrook   |   Eric Keller
Research June 29 2025
... Checklist for Updating HR Strategy Create a strategy that sets up the HR function for future success The rapid pace of change in the external environment — including technology, demographic and social shifts — has forced the need for organizations to adapt and recalibrate their business strategies. HR ...
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