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Premium Research Nov 2025
... A robust SOW is vital for project success in today’s dynamic digital landscape. Sourcing, procurement and vendor management leaders should use this checklist to draft SOWs that minimize ambiguity, reduce risk and align stakeholder expectations for effective outsourcing. Gartner Research ...

Analyst(s):   Biswajit Maity   |   Shubham Rathore
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Research January 29 2026
... with the need for digital acceleration. Analysts: Lily Mok, Rob O'Donohue, Christie Struckman & Jose Ramirez As the impact of the global pandemic and economic crisis continue to unfold, businesses must navigate new disruptions and uncertainties in their geographies, industries, and market environments ...
Premium Research Nov 2025
... CSCOs must prepare their organizations for a new era of supply-chain-driven growth, developing new capabilities and new ways of doing business. This research shows CSCOs how to build new foundations in supply chain that will turn it from a back-end cost center into a customer-facing growth engine. Key ...

Analyst(s):   Sabu Mathai   |   Sidharth Khatua   |   Bailey Herring   |   Pierfrancesco Manenti
Research Jan 2026
... Access Insights Already a Gartner client? Collaboration between IT and business stakeholders for implementation and maintenance requires effective application governance. Use the “run the business” and “transform the business” RACI matrices in this research to build successful agile application governance ...

Analyst(s):   Tad Travis   |   Kevin Matheny
Premium Research Dec 2025
... Fragmented edge AI deployments foster operational silos and inefficiencies for enterprises. Tech service leaders who deliver standardized, agile, multi-vendor solutions become indispensable partners in edge expansion. Those who resist, risk obsolescence as enterprises prioritize seamless integration ...

Analyst(s):   Arindam Das
Premium Research Dec 2025
... reliance on GenAI summaries and first-result Google AI Overviews, consumers say they are conducting deeper and more thorough research. As CMOs optimize for GenAI search, they must also adapt to shifts in consumer research behaviors to ensure brand visibility. Insights at a Glance Issue Context Impact Brief ...

Analyst(s):   Emma Mathison   |   Dan Gutter
Premium Research May 2025
... This library features over 100 use cases for robotic process automation (RPA) in finance. Finance transformation leaders can use this library to explore RPA opportunities and compare their potential value and ease of implementation. When to Use Directions for Use Gartner Recommended Reading Gartner Research ...

Analyst(s):   Mike Helsel   |   Andrew Lubrano
Research Dec 2021
... advances in new technologies in their product portfolios. Overview Strategic Planning Assumptions Analysis Gartner Recommended Reading Note 1: Methodology for Emerging Technology Horizon Reports Gartner Insights Abstract ...

Analyst(s):   Alan Priestley   |   Jon Erensen   |   Gaurav Gupta
Research Nov 2020
... Gartner will revise the AIM software segmentation in the “Market Share: All Software Markets, Worldwide 2020” and “Forecast: Enterprise Infrastructure Software, Worldwide” reports. Technology and service providers should read this document for further details. Gartner Insights Abstract ...

Analyst(s):   Fabrizio Biscotti   |   Vanitha Dsilva   |   Bindi Bhullar
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