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Premium Research Sep 2025
... Increased organizational use of generative AI (GenAI) is putting Communications’ value proposition in a state of flux. CCOs must position Communications as a strategic partner by increasing business receptivity to the idea and improving team capability to operate strategically. Analysis Research Highl ...

Analyst(s):   Patryck Allen   |   Brianna Lux
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Research Oct 2025
... compliance (GRC) software represents a functionally broad market that is contested by a mix of incumbent end-to-end vendors and aggressively positioned niche players. Rapidly evolving cyber risks and enterprise demand for AI governance will drive the market’s next growth phase. Overview Strategic Planning Assumption ...

Analyst(s):   Aapo Markkanen
Research Jun 2026
... Access Insights Already a Gartner client? AI platforms for DSML provide businesses with the tools for augmented and automated decision making. By understanding the critical capabilities of these platforms, leaders responsible for AI can more effectively develop and deploy AI agents and models to enhance ...

Analyst(s):   Diarmuid Curran   |   Afraz Jaffri   |   Yogesh Bhatt
Research January 27 2026
... COVID-19 pandemic. While most were successful, digital initiatives will remain critical to pivot and continue to deliver against new demands. Our new guide for government CIOs will help you invest in future-ready capabilities and accelerate digital by focusing on three key priority areas: Meeting new citizen ...
Research Jan 2025
... competition are disrupting enterprise communications services. This initiative discusses how product leaders can adjust product portfolios and go-to-market strategies with new business models to grow revenue. Scope Analysis Topics Suggested First Steps Essential Reading Gartner Research ...

Analyst(s):   Ajit Patankar
... values and market changes, allowing for strategic agility. Enhancing leadership capabilities and fostering a culture of co-creation with business partners, leading to improved communication and collaboration. Building a robust data governance and management framework, ensuring readiness for technological ...
... Gartner Newsletter for R&D Leaders The Gartner R&D Newsletter includes the latest research, thought leadership and events on strategies for advancing the R&D function. Sign up now for our R&D Newsletter, and be the first to know about cutting-edge insights that can help you maximize the impact of your ...
Research Jul 2026
... Access Insights Already a Gartner client? The AI services market is shifting from GenAI experimentation toward supporting scaled AI adoption through operationalization, governance, and enterprise outcomes. SPVM leaders should use this Hype Cycle to identify outsourced services that warrant experimentation ...

Analyst(s):   Sundar Viswanathan
Research Jan 2024
... models is disrupting the communications industry with new entrants. Product leaders at CSPs must drive efficient growth by balancing product and go-to-market strategies across platform business play and industry-vertical play. Scope Analysis Topics Suggested First Steps Essential Reading Gartner Research ...

Analyst(s):   Pablo Arriandiaga   |   Ajit Patankar
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