Paulig Group, a renowned food and beverage company established in 1876, faced the challenge of adapting to a rapidly changing market environment while maintaining its commitment to quality and sustainability. To address these challenges, the company turned to Gartner for guidance on digital innovation and customer experience.
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Client Story
Paulig Group's Journey to Digital Innovation and Sustainability
Mission Critical Priority
With a focus on enhancing customer experience and driving digital innovation, Jani Tuominen, Head of IT - CX & Digital Innovation at Paulig Group, sought Gartner's expertise. The goal was to develop a flexible roadmap that could adapt to constant changes in the market, while also strengthening leadership skills and fostering collaboration with business partners.
How Gartner helped
Gartner provided comprehensive support through expert insights and a strong network, enabling the company to tackle its challenges effectively. By leveraging Gartner's resources, the company was able to focus on key areas that would drive change and build a solid data foundation to support its transformation.
Business impact
Through its partnership with Gartner, the company achieved significant progress in:
Developing a dynamic and adaptable roadmap that aligns with business values and market changes, allowing for strategic agility.
Enhancing leadership capabilities and fostering a culture of co-creation with business partners, leading to improved communication and collaboration.
Building a robust data governance and management framework, ensuring readiness for technological advancements and AI integration.
Staying ahead of industry trends and maintaining its competitive edge in a constantly evolving market.
Industry
Retail
Client Contact
Jani Tuominen, Head of IT - CX & Digital Innovation, Paulig Group
Employees
< 5,000
